Grinding Technical Sales Support

Metso; Riyadh; On-site; SAR 300,000 - 420,000; Full time

Job summary

Metso is seeking a Mechanical Engineering professional to lead and support sales for Grinding products across the Middle East. You will visit customer sites with the service and sales team to inspect equipment, identify improvements, collect information, and discuss recommended solutions.

You will provide technical support for commissioning and troubleshooting, prepare spare part lists, ensure profitable quotes, and help account managers with training.

Qualifications

• Mechanical Engineering degree with 7–10 years in technical support/field services for grinding equipment.
• Experience implementing strategies and understanding grinding equipment processes.
• Willing to travel to customer sites in Middle East and abroad; strong communication/presentation skills.

Responsibilities

• Support or lead sales for Grinding products in the Middle East.
• Visit customer sites with service and sales team for inspections and discussions.
• Prepare sketches and collect technical information for new items, mainly replacement parts.
• Assist Field Service in commissioning, troubleshooting, and spare parts lists.
• Ensure profitability of sales cases and compliance with QEHS rules and processes.
• Provide training and support to Account Managers as needed.

Skills

Communication skills

Presentation skills

Willing to travel

Education

Mechanical Engineering degree

Tools

SAP

Salesforce

AI

Job description

What you ll do

Responsible for supporting and or leading sales for the Grinding products within the Middle East Visit customer s site with service amp sales team for inspection of grinding equipment identify the improvement modification required area collect information from customer discuss with customer to adopt recommended solution Prepared sketch collect technical information of new items mainly in the parts of competition equipment Support in Product Group level sales funnel generation ensuring quotation process data for specific cases is appropriate Support to Field Service team in commissioning trouble shooting preparing recommended spares list etc Responsible for value argumentation value proposition and win plans for the upgrade amp mods solutions Ensure timely progress of sales cases from lead to proposal and negotiations Ensure profitability of sales cases and the business segment Ensure compliance with the sales process proposal and risk management procedures Collect Customer and Competitor information Support the warranty process inspection report reviews recommendations and solution definitions Escalate issues as required to the Business Area Tier 2 Technical Sales Support Team Ensure that Account Managers have adequate training and support to sell their products Ensure proper fulfillment of all QEHS rules and regulations of Metso Outotec and the Customers

Mechanical Engineering degree with 7 10 years of experience in Technical support / field services /maintenance of Grinding equipment.Experience in implementing strategies and business direction to grow business.Understanding of different grinding equipment and processes.Experience in Metso/Non-Metso Griding Mills.Ready to travel to customer sites in Middle East & abroad as and when requiredStrong communication and presentation skills.Basic understanding of SAP, Salesforce and AI.