Graphic Designer

Chedi Hospitality; Medina; On-site; SAR 180,000 - 280,000; Full time

Job summary

Chedi Hospitality is seeking a Digital & E-Commerce Executive to drive online revenue, visibility, and direct bookings across digital channels.

You will manage the website, optimize OTA and content, and lead digital campaigns. Collaboration with Sales, Revenue Management, and Corporate Marketing is essential to maximize performance and guest engagement.

Qualifications

• Bachelor's degree in Marketing, Digital Marketing, Hospitality, Business Administration, E-Commerce, or related field.
• 2–3 years' experience in hotel e-commerce or digital marketing, preferably luxury hospitality.
• Proficiency in OTA extranets, Google Analytics, Google Ads, SEO/SEM, CMS, CRM, and MS Office.
• Knowledge of SynXis, Ideas RMS, or similar hospitality systems is an advantage.

Responsibilities

• Drive the hotel’s digital and e-commerce strategy to optimize direct bookings and online revenue.
• Monitor website performance and digital campaigns; prepare monthly performance reports.
• Manage OTA extranets, rate parity, inventory, and content across distribution channels.
• Coordinate digital promotions and marketing initiatives; optimize ROI with Google Ads and SEO/SEM.
• Collaborate with Revenue Management, Sales, and Corporate Marketing on commercial initiatives.

Skills

Digital marketing

Analytical mindset

Website management

SEO/SEM

Google Analytics

CRM marketing

Communication

Stakeholder management

Project management

Multitasking

Education

Bachelor’s degree in Marketing or related

Tools

OTA extranets

CMS platforms

CRM systems

Job description

Job Summary

The Digital & E-Commerce Executive is responsible for driving the hotel s online revenue digital visibility and direct bookings by managing the website digital marketing and online distribution channels Working closely with Sales & Marketing Revenue Management Reservations and Corporate Marketing the role ensures consistent brand representation while optimizing digital performance and guest engagement

Key Responsibilities

Digital Strategy & Revenue Execute the hotel s digital and e-commerce strategy Monitor website performance direct bookings and digital revenue Analyze performance and prepare monthly reports with recommendations Website & Content Management Manage and update the hotel s website Ensure all content promotions and hotel information are accurate and up to date Coordinate website enhancements with Corporate Marketing OTA & Distribution Manage OTA extranets and maintain rate parity inventory and content accuracy Monitor OTA performance and implement promotional opportunities Ensure consistency across all distribution channels Digital Marketing Support SEO SEM Google Ads CRM and email marketing campaigns Monitor campaign performance and optimize ROI Coordinate digital promotions and marketing initiatives Analytics & Reputation Track website traffic booking trends and campaign performance using Google Analytics Prepare regular performance reports and competitor analysis Monitor online guest reviews and coordinate responses with Operations Collaboration Work closely with Revenue Management Sales and Corporate Marketing on commercial initiatives Support digital campaigns for rooms restaurants spa wellness and hotel experiences Stay updated on digital trends hospitality technology and industry best practices

Required Qualifications

Bachelor's degree in Marketing, Digital Marketing, Hospitality, Business Administration, E-Commerce, or a related field.2 3 years' experience in hotel e-commerce or digital marketing, preferably within luxury hospitality.Proficiency in OTA extranets, Google Analytics, Google Ads, SEO/SEM, CMS platforms, CRM systems, and Microsoft Office.Knowledge of SynXis, Ideas RMS, or similar hospitality systems is an advantage.

Skills & Competencies

Commercial and analytical mindsetDigital marketing and e-commerce expertiseWebsite and OTA managementSEO/SEM and Google AnalyticsCRM and email marketingStrong communication and stakeholder managementProject management and attention to detailAbility to manage multiple priorities independently

Key Performance Indicators (KPIs)

Brand.com revenue growthDirect booking conversion rateWebsite traffic and conversionOTA content accuracy and performanceDigital campaign ROISEO and Google Ads performanceEmail marketing engagementOnline reputation scoreAccuracy and timeliness of digital reporting