Direct-Booking Digital & E‑Commerce Lead

Chedi Hospitality; Medina; On-site; SAR 120,000 - 210,000; Full time

Job summary

Chedi Hospitality seeks an Digital & E-Commerce Executive to lead the hotel’s online revenue and direct bookings. You will manage the website, oversee distribution channels, and drive digital marketing initiatives to align with Sales, Revenue Management, Reservations and Corporate Marketing.

The role focuses on optimizing guest engagement, ensuring brand consistency across platforms, and improving performance metrics through data-driven campaigns and content updates.

Qualifications

• Bachelor's degree in Marketing, Digital Marketing, Hospitality, Business Administration, E-Commerce, or a related field.
• 2–3 years' experience in hotel e-commerce or digital marketing, preferably within luxury hospitality.
• Proficiency in OTA extranets, Google Analytics, Google Ads, SEO/SEM, CMS platforms, CRM systems, and Microsoft Office.

Responsibilities

• Drive the hotel’s digital strategy and revenue through online channels and direct bookings.
• Manage the website, ensure content accuracy, rate parity, and inventory across platforms.
• Coordinate with Sales, Revenue, Reservations and Corporate Marketing on campaigns and promotions.
• Support SEO/SEM, Google Ads, CRM, and email marketing initiatives and track ROI.
• Monitor OTA performance, content accuracy and promotions across distribution channels.
• Prepare regular performance reports and recommendations; analyze guest engagement and trends.

Skills

Digital marketing

E-commerce

Analytics

Website management

CRM

SEO/SEM

Google Ads

Education

Bachelor's degree in Marketing or related field

Tools

Google Analytics

Google Ads

CMS platforms

CRM systems

OTA extranets

Microsoft Office

SynXis / RMS

Job description

Chedi Hospitality seeks an Digital & E-Commerce Executive to lead the hotel’s online revenue and direct bookings. You will manage the website, oversee distribution channels, and drive digital marketing initiatives to align with Sales, Revenue Management, Reservations and Corporate Marketing.

The role focuses on optimizing guest engagement, ensuring brand consistency across platforms, and improving performance metrics through data-driven campaigns and content updates.