Front Desk & Guest Experience Coordinator

StellaStays Inc.; Riyadh; On-site; SAR 33,000 - 67,000; Full time

Job summary

Stella Stays Inc. in Riyadh is seeking a highly organized Front Desk Receptionist to ensure smooth daily operations, guest satisfaction, and clear communication across teams.

You will manage check-ins and check-outs, oversee the reception area, and coordinate with maintenance and service providers to deliver seamless guest experiences. The ideal candidate holds a related degree, has hospitality front desk experience, demonstrates strong multitasking, and is proficient with property management

Qualifications

• Bachelor’s degree in Hospitality Management or Business Administration preferred.
• Experience in operations and front desk management in hospitality.
• Strong organizational and multitasking abilities.
• Excellent communication and interpersonal skills.
• Proficiency with property management systems and related software.
• Ability to work independently in a fast-paced environment.

Responsibilities

• Conduct daily front desk activities and guest check-in/check-out.
• Coordinate communications between guests, staff and vendors.
• Maintain reception area in a professional, tidy state.
• Prepare reports on property operations and guest feedback.
• Ensure compliance with documentation and quality standards.
• Respond to guest requests promptly and professionally.
• Assist with ad hoc administrative tasks.

Skills

Excellent communication

Organizational skills

Multitasking

Attention to detail

Independent work

Education

Bachelor’s degree in Hospitality Management

Business Administration

Tools

Property management systems

Job description

Stella Stays Inc. in Riyadh is seeking a highly organized Front Desk Receptionist to ensure smooth daily operations, guest satisfaction, and clear communication across teams.

You will manage check-ins and check-outs, oversee the reception area, and coordinate with maintenance and service providers to deliver seamless guest experiences. The ideal candidate holds a related degree, has hospitality front desk experience, demonstrates strong multitasking, and is proficient with property management