Finance Technical Support, Analyst at MASTER-WORKS

MASTER-WORKS; Riyadh; On-site; SAR 180,000 - 240,000; Full time

Job summary

MASTER-WORKS in Riyadh is seeking a Finance Technical Support Analyst to join the onsite team, providing continued technical support to the Finance function with focus on ERP troubleshooting, reporting, budgeting and automation.

The role is full-time and on-site at the client site in Saudi Arabia, offering opportunities for career growth and close collaboration with the Finance team and IT resources.

Qualifications

• 5 years of experience in technical support and Finance enablement.
• Technical support experience within Finance functions.
• Experience providing ERP troubleshooting and user assistance.
• Knowledge of ERP systems and databases.
• Ability to support Finance requirements through ERP and database administration.
• Strong knowledge of Excel and complex Excel functions.
• Experience resolving Windows OS-related technical issues.
• Experience managing Change Requests (CRs) from drafting to implementation support.
• Experience supporting financial reporting, budgeting, and planning activities.
• Ability to support automation solutions for manual Finance processes.

Responsibilities

• Provide continuous technical assistance to the Finance team to minimize downtime and enhance operational efficiency.
• Act as the primary point of contact for immediate ERP troubleshooting and user assistance.
• Support complex Excel functions and productivity tools.
• Resolve Windows OS-related technical issues.
• Manage the lifecycle of Change Requests (CRs), from initial drafting and submission to follow-up and final implementation support.
• If required, get an admin user on ERP system and database to support internally for Finance requirements.
• Support identifying and releasing budget reports.
• Support data gathering and releasing budget reports.
• Support automation solutions for any manual Finance processes.

Skills

ERP troubleshooting

Finance enablement

Database administration

Excel advanced

Windows OS support

CR management

Budgeting and planning support

Data gathering and reporting

Tools

ERP systems

Databases

Excel

Windows OS

Job description

Finance Technical Support, Analyst at MASTER-WORKS in الرياض, S01, SA. This Full time on site position offers great opportunities for career growth.

Master Works is seeking a Technical Support & Finance Team Enablement professional with 5 years of experience to provide continuous technical assistance to the Finance team to minimize downtime and enhance operational efficiency. The role will support ERP troubleshooting, financial reporting, budgeting and planning, change management, and finance function automation.

Key Responsibilities

• Provide continuous technical assistance to the Finance team to minimize downtime and enhance operational efficiency.
• Act as the primary point of contact for immediate ERP troubleshooting and user assistance.
• Support complex Excel functions and productivity tools.
• Resolve Windows OS-related technical issues.
• Manage the lifecycle of Change Requests (CRs), from initial drafting and submission to follow-up and final implementation support.
• If required, get an admin user on ERP system and database to support internally for Finance requirements.
• Support identifying and releasing budget reports.
• Support data gathering and releasing budget reports.
• Support automation solutions for any manual Finance processes.

Requirements

• 5 years of experience in technical support and Finance team enablement.
• Technical support experience within Finance functions.
• Experience providing ERP troubleshooting and user assistance.
• Knowledge of ERP systems and databases.
• Ability to support Finance requirements through ERP and database administration.
• Strong knowledge of Excel and complex Excel functions.
• Experience resolving Windows OS-related technical issues.
• Experience managing Change Requests (CRs) from drafting and submission through implementation support.
• Experience supporting financial reporting, budgeting, and planning activities.
• Ability to support automation solutions for manual Finance processes.

Job Location:

Client Site