Field Quality Auditor – Retail & Vendor Standards

Amazon Inc.; Riyadh; On-site; SAR 60,000 - 90,000; Full time

Job summary

Afaq Q Tech General Trading is seeking a Quality Associate to act as the on-ground quality lead for Anow, Amazon's quick commerce service in Saudi Arabia. You will perform audits of dark stores and vendor sites, document findings, and drive corrective actions to uphold high quality standards.

The role is field-heavy, requiring frequent store visits and strong attention to detail. English and Arabic communication skills are essential for reporting and coordination across teams.

Qualifications

• Bachelor’s degree in Business, Supply Chain, Industrial Engineering, or a related field.
• 1+ years of experience in quality assurance, operations, auditing, or a related field.
• Ability to conduct structured site visits, document findings, and produce clear audit reports.
• Strong attention to detail with the ability to identify process gaps and non-conformances.
• Comfortable working in the field with frequent store and vendor visits.
• Strong written and verbal communication skills in English; Arabic required.

Responsibilities

• Conduct scheduled and unannounced audits across Anow dark stores and vendor sites, covering operational processes, storage conditions, product quality, and compliance with Anow standards.
• Document audit findings in a structured format and produce clear, actionable reports for store managers, vendor partners, and internal stakeholders.
• Track corrective action plans following each audit — follow up with relevant teams to ensure gaps are closed within agreed timelines.
• Maintain a live view of quality performance across the store network, flagging recurring issues and escalating critical non-conformances promptly.
• Support the development and rollout of quality checklists, SOPs, and training materials as standards evolve.
• Coordinate with Operations, Vendor Management, and Category teams to resolve quality issues that have upstream supply or process root causes.
• Contribute to periodic quality reviews by compiling audit data, identifying trends, and presenting findings to the team.

Skills

Attention to detail

Auditing

Communication skills

Field work

English proficiency

Arabic language

Excel

Education

Bachelor's degree in Business, Supply Chain, Industrial Engineering, or a related field

Tools

Excel

Job description

Afaq Q Tech General Trading is seeking a Quality Associate to act as the on-ground quality lead for Anow, Amazon's quick commerce service in Saudi Arabia. You will perform audits of dark stores and vendor sites, document findings, and drive corrective actions to uphold high quality standards.

The role is field-heavy, requiring frequent store visits and strong attention to detail. English and Arabic communication skills are essential for reporting and coordination across teams.