Entry-Level Solution Engineer

infobip; Saudi Arabia; Hybrid; SAR 60,000 - 100,000; Full time

Benefits offered by this job

Competitive compensation

Flexible hybrid work

Stock options (ESOP)

Well-being & time off

Career mobility & mentorship

Training & development

International opportunities

Job summary

Infobip in Saudi Arabia is recruiting an Associate Solution Engineer in an entry-level learning role. You will work with mentors to understand our products, solutions, and business environment, contributing to solution proposals, design, delivery, and integrations for customers across industries.

This role blends technical and business challenges, helping you build customer communication, solution consulting, and implementation skills while growing into specializations such as CX consulting or

Qualifications

• Interest in customer communication, technology, and solution-oriented problem solving.
• Foundational understanding of software, APIs, integrations, or cloud technologies.
• Ability to communicate clearly with both technical and non-technical stakeholders.
• Eagerness to learn about customer experience solutions and business processes.
• Organized and detail-oriented with documentation and project activities.
• Comfortable collaborating with mentors, engineers, and cross-functional teams.
• Fluent in English and Arabic (written and spoken).

Responsibilities

• Support customers in understanding the value of Infobip solutions and services.
• Learn customer business needs and identify Infobip products and solutions.
• Assist in designing solutions addressing customer business and technical requirements.
• Collect technical requirements and contribute to simple solution designs and integration plans.
• Support technical and security questionnaire processes for customer projects.
• Conduct product demos and PoC presentations with guidance from senior colleagues.
• Configure and implement Infobip solutions for new and existing customers.
• Deliver technical documentation, customer training, and meeting summaries.
• Contribute to internal knowledge sharing through documentation and Communities of Practice.
• Stay informed about local market trends and Infobip product upgrades.

Skills

Customer communication

Technical concepts

API integrations

Documentation

Collaboration

English & Arabic proficiency

Tools

APIs

Cloud technologies

Job description

Infobip in Saudi Arabia is recruiting an Associate Solution Engineer in an entry-level learning role. You will work with mentors to understand our products, solutions, and business environment, contributing to solution proposals, design, delivery, and integrations for customers across industries.

This role blends technical and business challenges, helping you build customer communication, solution consulting, and implementation skills while growing into specializations such as CX consulting or