Entry-Level Solution Engineer — Remote & Mentorship

Infobip; Riyadh; Hybrid; SAR 60,000 - 90,000; Full time

Benefits offered by this job

Flexible work arrangements

ESOP

Well-being benefits

Job summary

Infobip’s Associate Solution Engineer role offers an entry-level path to learn our products, solutions, and business environment. You will work with mentors and senior team members on solution proposals, design, delivery, and integrations for customers across industries.

This role provides exposure to both technical and business challenges, helping you build foundations in customer communication, solution consulting, and implementation.

Qualifications

• Fluent in English and Arabic, written and spoken.
• Foundational understanding of software, APIs, integrations or cloud technologies.
• Interest in customer communication and solution-oriented problem solving.
• Comfortable working with mentors and cross-functional teams.

Responsibilities

• Support customers in understanding the value of Infobip solutions and services.
• Learn about customer business needs and identify suitable Infobip products and solutions.
• Assist in designing solutions that address customer business and technical requirements.
• Collect technical requirements and contribute to simple solution designs and integration plans.
• Support technical and security questionnaire processes for customer projects.
• Conduct product demos and PoC presentations with guidance from senior colleagues.
• Configure and implement Infobip solutions for new and existing customers.
• Deliver technical documentation, customer training sessions, and meeting summaries.
• Contribute to internal knowledge sharing through documentation and Communities of Practice.
• Stay informed about local market trends and continuously learn about Infobip products, solutions, and upgrades.

Skills

Customer communication

APIs & Cloud

Clear communication

Learning mindset

English & Arabic

Job description

Infobip’s Associate Solution Engineer role offers an entry-level path to learn our products, solutions, and business environment. You will work with mentors and senior team members on solution proposals, design, delivery, and integrations for customers across industries.

This role provides exposure to both technical and business challenges, helping you build foundations in customer communication, solution consulting, and implementation.