Elevator Field Service Supervisor (Saudi National)

Otis SE; Al Khobar; On-site; SAR 167,000 - 279,000; Full time

Benefits offered by this job

Transport support

Job summary

Otis Saudi Arabia is seeking a Service Field Operations Supervisor to oversee O&T service field operations across the assigned area, including callbacks, preventive and reactive maintenance, repair and modernization. The role involves safety audits and ensuring operations follow Otis procedures and WWJSSS requirements.

You will lead and coach a team, drive performance metrics, maintain strong customer relations, and coordinate with Finance on invoicing and contracts.

Responsibilities

• Manage day-to-day operations of the service team to ensure zero accidents and efficient use of resources.
• Provide second-level technical support and coach junior staff on tasks at client sites.

Job description

Otis Saudi Arabia is seeking a Service Field Operations Supervisor to oversee O&T service field operations across the assigned area, including callbacks, preventive and reactive maintenance, repair and modernization. The role involves safety audits and ensuring operations follow Otis procedures and WWJSSS requirements.

You will lead and coach a team, drive performance metrics, maintain strong customer relations, and coordinate with Finance on invoicing and contracts.