E-Commerce Operations Associate — Remote & Flexible

Chalhoub Group; Jeddah; On-site; SAR 60,000 - 90,000; Full time

Benefits offered by this job

Health care

Child education contribution

Remote and flexible working policies

Exclusive employee discounts

Job summary

Chalhoub Group in Saudi Arabia seeks an operations-focused e-commerce coordinator to manage daily website and retailer platforms such as Faces and Sephora, ensuring accurate product data, smooth order fulfillment, and reliable reporting. You will coordinate inventory and client gifting while maintaining high service levels.

You will handle payments, support client interactions, and drive continuous improvement through website testing and process optimization to deliver an exceptional customer

Qualifications

• Experience in managing brand e-commerce websites and retailer channels.
• Strong coordination, ownership, and attention to detail.
• Experience with order management, payments, and reporting is preferred.

Responsibilities

• Manage daily operations of brand websites and retailer channels (Faces, Sephora) ensuring accurate product information, efficient order fulfillment, reliable reporting, and seamless client experience.
• Coordinate tasks, follow up on issues, and take ownership to resolve problems quickly.
• Support payments, client interactions, and ongoing website testing and improvements.

Skills

Order Management

Payments & Client Support

Website & Product Management

Warehouse Coordination

Samples & Client Gifting

Sales Reporting

Expense & Purchase Orders

Website Testing

Job description

Chalhoub Group in Saudi Arabia seeks an operations-focused e-commerce coordinator to manage daily website and retailer platforms such as Faces and Sephora, ensuring accurate product data, smooth order fulfillment, and reliable reporting. You will coordinate inventory and client gifting while maintaining high service levels.

You will handle payments, support client interactions, and drive continuous improvement through website testing and process optimization to deliver an exceptional customer