E‑Commerce & Marketplace Operations Lead

Segadty; Unaizah; On-site; SAR 67,000 - 134,000; Full time

Job summary

Segadty is hiring an E-Commerce & Marketplace Operations Executive to manage day-to-day store and marketplace operations across Zid, Amazon, and Trendyol. You will oversee the full order lifecycle, coordinate with warehouse, branches, customer service, and logistics partners, and ensure timely fulfillment.

The role requires organizing and hands-on coordination across teams to maintain high accuracy of orders, inventory, and marketplace performance.

Qualifications

• 2–4 years of experience in E-Commerce Operations, Marketplace Operations, Order Fulfillment, or similar.

Responsibilities

• Manage and monitor daily orders through the Zid Dashboard and ensure readiness for fulfillment.
• Oversee complete order lifecycle from receipt to packing, shipping, and delivery.
• Coordinate Picking, Packing and Order Fulfillment with warehouse teams.
• Monitor pending/delayed orders and act to resolve issues.
• Manage marketplace operations across Amazon, Trendyol and other platforms with SLA adherence.
• Coordinate inventory across website and marketplaces to ensure stock availability.
• Monitor shipping with couriers and resolve delivery issues.
• Prepare daily operational reports on fulfillment, delays, and errors.
• Identify recurring issues and propose process improvements.

Skills

Order fulfillment

Inventory management

Marketplace operations

Coordination across teams

Detail-oriented

Tools

Zid

Amazon Seller Central

Excel/Google Sheets

Job description

Segadty is hiring an E-Commerce & Marketplace Operations Executive to manage day-to-day store and marketplace operations across Zid, Amazon, and Trendyol. You will oversee the full order lifecycle, coordinate with warehouse, branches, customer service, and logistics partners, and ensure timely fulfillment.

The role requires organizing and hands-on coordination across teams to maintain high accuracy of orders, inventory, and marketplace performance.