Document Controller

Jotun Middle East, India and Africa (MEIA); Dammam; On-site; SAR 39,000 - 67,000; Full time

Benefits offered by this job

Competitive pay

On-the-job training

Career development

Inclusive culture

Team activities

Job summary

Jotun Saudia Co. Ltd. is seeking a Document Controller in Dammam to handle receiving, storing, labeling, picking, loading and delivering materials in line with HSEQ requirements and service targets.

This role reports to the Warehouse Manager and is based in Dammam. Responsibilities include validating delivery notes, processing returns and credits, maintaining stock accuracy, and coordinating with sales reps.

Qualifications

• Fluency in Arabic and English both written and spoken.
• High School or Diploma degree required.
• 1–3 years of relevant warehouse or dispatch experience preferred.

Responsibilities

• Receive, store, label, pick, load, and deliver raw materials and finish goods in accordance with HSEQ requirements and service targets.
• Record and scan delivery notes and invoices from transport companies and maintain system records.
• Ensure proper forms and approvals before returns and issue credit notes in the system.
• Maintain stock accuracy by replacing items and managing returns due to defects or errors.
• Prepare daily reports on usage, shortages, and blocked orders for the direct manager.
• Support pallet tracking and daily warehouse operations and assist with admin for purchase inquiries.

Skills

Fluency in Arabic & English

Education

High School or Diploma degree

Job description

SUMMARY OF THE ROLE

The Document Controller is responsible for all the documents regarding receive, store, label, pick, load, and deliver Raw Materials / Finish Goods in accordance with HSEQ (Health, Safety, Environment and quality) requirements and service targets.

This position is based at Dammam and will report to the Warehouse Manager.

Responsibilities

• Efficiently carry out all the receiving signed delivery notes from transport companies and keep track of all deliveries and ensure all invoices are received from the transport companies along with recording and scanning the delivery notes, keep available in the system as well as respective area sales representatives.
• Ensuring that correct forms, Information and approval are provided before proceeding with the return material along with issuing the return and credit note in the system once the item is back in our warehouse, sending credit notes to sales
• Ensuring that returned material is due to defect, transportation damage or loading errors, is returned to warehouse and replacing the item with correct stock accuracy.
• Sending daily reports to keep track of leased Dyna’s and the percentage of usage along with preparing shortage list and blocked order list to be shared with direct manager.
• Receiving transport company invoices and ensuring that the invoice is accurate against our delivery records and waybills and make sure they are accurate before submitting.
• Support warehouse managers and team in pallet tracking and daily warehouse operations along with coordination in admin for purchase inquiries.

WHAT WE ARE LOOKING FOR AND WHAT WE OFFER

We are looking for

Qualification

• High School or Diploma degree.
• 1- 3 years of relevant experience in warehouse or dispatch function.
• Fluency in Arabic & English – both verbally and written.

Location - Dammam, Saudi Arabia.

Personal Qualities

• Acts on own initiative, makes things happen and accepts responsibility for the results.
• Understands the organization's informal rules and structures and utilizes political processes effectively to get things done.
• Uses a methodical and systematic approach; plans ahead, defines clear priorities and allocates resources effectively.
• Quickly understands and analyzes complex issues and problems; comes up with sound and rational judgments.
• Demonstrates specialist knowledge and expertise in own area; participates in continuous professional development.
• Co-operates well with others; shares knowledge, experience and information; supports others in the pursuit of team goals.

We Offer

• Competitive compensation and benefits.
• Continuous learning opportunities and training activities through on-the-job training and our in-house learning Jotun Academy.
• Career development opportunities across multiple disciplines and geographies.
• Leaders who focus on engaging and enabling their team, proven by consistently high employee feedback scores.
• A supportive and inclusive company culture where you can be your authentic self.
• A focus on having fun together through team buildings and social activities.

POSITION INFORMATION

Company: Jotun Saudia Co. Ltd.

Contract Type: Regular

Time Type: Full time

CLOSING DATE (dd.mm.yyyy): 07.11.2026

WHO WE ARE

Jotun’s story in the MEIA region (Middle East, India and Africa) began in 1962, and has grown to include 18 legal entities committed to achieving success and growth of the Jotun Group. Throughout our history, we have focused on providing our employees with meaningful and challenging work, rewarding them through continued learning and development, underpinned by our values of Loyalty, Care, Respect and Boldness.

Jotun Saudia Co. Ltd., established in 1984, is one of the key markets within the MEIA region. With 2 production facilities, 5 warehouses and more than 450 employees, we aim to further strengthen Jotun’s position in Saudi Arabia through ambitious market growth plans that focus on innovation, efficiency and profitability.

Jotun’s company culture welcomes and values differences in people. Our more than 10,200 employees on all continents represent 90 nationalities, four generations and diversity of professions, gender, abilities, ethnicities, beliefs, cultures etc. We are committed to represent the societies we operate in, promoting equality, equity and zero-tolerance for discrimination.

If you are applying to a position and require any additional support in the interview process, please let us know how we can accommodate this.