Digital Transaction Delivery Lead (Travel Booking)

Riyadh Air; Riyadh; On-site; SAR 420,000 - 900,000; Full time

Job summary

Riyadh Air seeks a seasoned Digital Product Lead to drive guest-centric digital experiences across web, mobile and chatbot platforms. You will own core digital servicing and booking features, delivering self-service journeys from check-in to refunds and payments, while collaborating with product, UX, engineering and operations teams to meet performance standards and guest satisfaction.

With 7+ years in digital product delivery within aviation, you will expert in Agile, sprint planning, backlog

Qualifications

• 7+ years of experience in digital product delivery within aviation or airline environments.
• Strong expertise in Agile methodologies, including sprint planning, backlog management and cross-squad coordination.
• Hands-on experience with API integrations, especially in booking, payment and servicing systems.

Responsibilities

• Lead the delivery of seamless, guest-first digital experiences across web, mobile and chatbot platforms.
• Deliver modern self-service journeys from check-in to disruption management, refunds and payment confirmations.
• Collaborate with product, UX, engineering and operations to ensure performance standards and guest satisfaction.

Skills

Digital product delivery

Agile methodologies

Sprint planning

Backlog management

Cross-squad coordination

API integrations

Booking systems

Payment systems

Education

Bachelor's degree

Job description

Riyadh Air seeks a seasoned Digital Product Lead to drive guest-centric digital experiences across web, mobile and chatbot platforms. You will own core digital servicing and booking features, delivering self-service journeys from check-in to refunds and payments, while collaborating with product, UX, engineering and operations teams to meet performance standards and guest satisfaction.

With 7+ years in digital product delivery within aviation, you will expert in Agile, sprint planning, backlog