Senior Digital Experience & Insight Lead
Riyadh Air
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Job summary
Riyadh Air seeks a leader in digital experience intelligence to transform customer insights into strategic decisions. You will shape a continuous research program across digital experiences, setting priorities and guiding evidence-based roadmaps with product, lifecycle, and Experience Design teams.
You will drive qualitative and quantitative studies, behavioral analytics, experimentation, and AI-enabled methods, delivering executive dashboards and compelling insights to senior stakeholders in a
Qualifications
- Minimum 7 years of experience in digital experience, customer insights, UX research, behavioral analytics, or related disciplines within a digital product environment.
- Proven ability to lead and influence stakeholders at senior levels.
- Strong knowledge management and governance of digital insights.
Responsibilities
- Lead a continuous research program across digital experiences, setting priorities and governance.
- Translate findings into strategic recommendations, design requirements, and backlog inputs.
- Coach teams, promote best practices, and enhance the digital experience knowledge base.
- Deliver executive reporting, dashboards, and insight storytelling to senior stakeholders.
Skills
Education
Tools
Job description
Riyadh Air seeks a leader in digital experience intelligence to transform customer insights into strategic decisions. You will shape a continuous research program across digital experiences, setting priorities and guiding evidence-based roadmaps with product, lifecycle, and Experience Design teams.
You will drive qualitative and quantitative studies, behavioral analytics, experimentation, and AI-enabled methods, delivering executive dashboards and compelling insights to senior stakeholders in a
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