Senior Manager, Digital Experience & Insights

Riyadh Air

Riyadh Region

On-site

SAR 200,000 - 320,000

Full time

9 days ago

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Job summary

Riyadh Air is seeking a seasoned leader to own digital experience intelligence and research. You will drive a continuous program, govern stage-gate validation, and convert findings into strategic recommendations for product development and roadmaps.

The role emphasizes behavioral analytics, experimentation, and AI-enabled methods to uncover trends and opportunities. You will collaborate with Product, Lifecycle, and Experience Design teams, building organizational capability in customer research

Qualifications

This role requires a degree and at least 7 years of digital experience research or related disciplines.
Minimum 2 years of people leadership or management experience is expected.
Strong qualitative and quantitative research expertise with strategic thinking.
Ability to translate insights into product decisions and roadmaps.

Responsibilities

Lead digital experience intelligence and research to inform product decisions.
Govern stage-gate validation to ground concepts before development.
Translate research findings into clear inputs for roadmaps and backlog planning.
Oversee telemetry, experimentation, and AI-enabled research methods to identify opportunities.
Provide executive reporting and knowledge management across teams.