Guest-Focused Digital Delivery Lead — Travel & Booking

Riyadh Air; Riyadh Region; On-site; SAR 360,000 - 600,000; Full time

Job summary

Riyadh Air seeks a senior digital product leader to own guest-first experiences across web, mobile, and chatbot channels. You will drive core digital servicing and booking features that shape how travelers interact with Riyadh Air.

You will work with product, UX, engineering, and operations to ensure performance, reliability, and conversion. Expect a fast-paced, collaborative environment and a commitment to continuous improvement.

Qualifications

• Minimum 7 years in digital product delivery in airline/aviation.
• Strong Agile experience: sprint planning and backlog management.
• Experience with API integrations for booking, payments, and servicing.

Responsibilities

• Lead delivery of self-service journeys across web, mobile, and chat.
• Collaborate with product, UX, engineering, and operations.
• Manage sprint cycles and release handovers.

Skills

Agile

Sprint planning

Backlog management

Cross-squad coordination

API integration

Booking systems

Payment systems

Education

Bachelor's degree

Job description

Riyadh Air seeks a senior digital product leader to own guest-first experiences across web, mobile, and chatbot channels. You will drive core digital servicing and booking features that shape how travelers interact with Riyadh Air.

You will work with product, UX, engineering, and operations to ensure performance, reliability, and conversion. Expect a fast-paced, collaborative environment and a commitment to continuous improvement.