Customer Service Representative

PrimeDefense USA; Jeddah; On-site; SAR 42,000 - 50,000; Full time

Job summary

PrimeDefense USA is seeking a Customer Service Representative in Jeddah to handle incoming calls, assist customers, and resolve inquiries with a professional demeanor.

The ideal candidate communicates clearly in English (Arabic is a plus) and works well in a fast-paced environment. This full-time role offers a competitive salary of 1100 USD per month with opportunities to develop customer service skills.

Biometric passport or residency permit is required for foreigners applying for this role.

Qualifications

• Prior experience in customer service or call center roles.
• Fluency in English is required; Arabic is preferred.

Responsibilities

• Answer incoming calls from customers.
• Respond to customer inquiries and complaints.
• Provide solutions to customer needs.
• Accurately documenting all customer interactions.
• Maintain a positive and professional attitude at all times.

Skills

Excellent communication

Fluency in English

Arabic proficiency

Job description

Call center representative vacancy in Jeddah Saudi Arabia

As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients in Jeddah. This includes answering incoming calls, responding to customer inquiries and complaints, and providing solutions to their needs. You will also be responsible for accurately documenting all customer interactions and maintaining a positive and professional attitude at all times. The ideal candidate will have excellent communication skills, the ability to work in a fast-paced environment, and previous experience in customer service or call center roles. Fluency in English is required, and proficiency in Arabic is preferred. This is a full-time position with a competitive salary of 1100$ per month. Biometric passport or residency permit is required for foreigners applying for this role.