Coordinator

Elevatus; Jeddah; Presencial; SAR 72.000 - 120.000; Jornada completa

Descripción de la vacante

Fakeeh Care in Jeddah seeks an Administrative Assistant to support office, clerical and patient-facing tasks. You will organize filing systems, manage communications, and coordinate with the clinical team to keep operations smooth.

The role requires at least 2 years in healthcare administration, fluent English (Arabic preferred), and a degree in administration. Proficiency with MS Office and EMR systems is essential for success.

Formación

• 2 years of experience as an administrative assistant is required, preferably in hospital/healthcare.
• Degree in Administration or related field is preferred.
• Excellent command of English; Arabic is a plus.

Responsabilidades

• Develops and maintains electronic and paper filing systems, clearly labeled and organized.
• Handles calls, greets visitors, and manages mail and access per schedule.
• Scans and uploads patient documents to the EMR system.
• Produces documents, reports, and spreadsheets; coordinates supplies and equipment.
• Provides patient education and supports unit rounds for patient satisfaction.

Conocimientos

MS Excel

MS Outlook

MS Word

MS PowerPoint

Data entry

Communication

Interpersonal skills

Organization

Educación

Degree in Administration

Herramientas

EMR system

Descripción del empleo

Manages office, clerical, and administrative functions for the assigned area or service. Performs additional clerical and administrative tasks as assigned by the Secretarial Pool or clinic support needs

Key Responsibilities and Duties:

• Develops and maintains electronic and paper filing systems, ensuring files are clearly labeled, dated, and organized. Retains or deletes data according to the retention policy and ensures the tidiness of the office environment
• Utilizes multiple office applications effectively and efficiently
• Manages communication and access by answering telephone calls, greeting visitors, arranging access based on scheduled appointments, and handling incoming mail in a timely manner
• Scans and uploads required patient documents to the EMR system
• Utilizes clerical skills for document production, report typing, and spreadsheet preparation. Requests, organizes, and manages office supplies and equipment, both medical and non-medical as needed
• Makes purposeful rounds in the unit to ensure patient satisfaction and provides patient education as needed, demonstrating compassionate communication skills
• Other duties as assigned within the scope of the job.

All Fakeeh Care employees are responsible for continuous improvement, including:

• Performing all duties and tasks in a manner that supports Fakeeh’s Person-Centered care values.
• Actively contributing to continuous improvement initiatives, within the scope of the role.
• Adherence to safety protocols and proactively seeking to address any job-related safety concerns.
• Maintaining strict confidentiality of all sensitive information accessed or encountered during work.
• Complying with cybersecurity policies and standards to protect Fakeeh’s systems and participating in awareness training and initiatives to prevent cyber threats.
• Adhering to and upholding Fakeeh Care’s code of conduct, policies and ethical standards.
• Completion of mandatory education as per the requirement, at least one month prior to expiration.

Requirements

Skills and Abilities:

• Good computer skills and data entry ability with knowledge of MS Excel, MS outlook, MS word, and MS PowerPoint
• Good analytical and problem-solving skills
• Good interpersonal and customer care skills
• Good and accurate records keeping

Experience:

2 years of experience as an administrative assistant is required, preferably with experience in a hospital or healthcare setting

Education:

A degree in Administration or a related field is preferred.

Language:

Excellent command of oral and written English and prefer Arabic.

Licenses / Certifications:N/A

Summary

Experience Required:

2 year(s) minimum

Major:

Business management and administration

Mid level

Required Skills

strong communication and interpersonal abilities ability to multitask and prioritize tasks effectively excellent organizational skills proficiency in project management software attention to detail and problem-solving skills

Languages

en - Professional Working Proficiency AR - Professional Working Proficiency