Channel Team Lead - Saudi National, Hub Delivery

Amazon Inc.; Riyadh; On-site; SAR 180,000 - 260,000; Full time

Job summary

Amazon Inc. seeks a Channel Team Lead – Hub Delivery to oversee a team of ADEs responsible for onboarding and managing local retail partners in the Hub Delivery program. You will coach, guide, and drive activation and performance targets in a fast-paced, results-driven environment.

The role blends field execution with strategic vision, enabling the team to achieve high delivery quality and scalable program growth. Leadership and cross-functional collaboration are essential.

Qualifications

• 1+ years in a customer-facing environment, warehousing, logistics or manufacturing.
• Experience using Microsoft Office products and applications.
• Experience with Excel.

Responsibilities

• Lead, mentor, and develop a team of ADEs to ensure consistent execution of the Hub Delivery model.
• Provide hands-on coaching in prospecting, onboarding, and performance management.
• Foster a culture of accountability, commitment, and field excellence.
• Monitor team KPIs across operations, activation, and delivery quality.
• Identify systemic issues and implement corrective action plans.
• Partner with Operations, Last Mile, and Program teams to resolve delivery issues.
• Provide field insights to improve program design and partner experience.

Skills

Customer-facing experience

Warehousing experience

Logistics experience

Tools

Microsoft Office

Excel

Job description

Stellen-ID: 10583826 | Afaq - Warehouse Branch

The Channel Team Lead – Hub Delivery will be responsible for overseeing and guiding a team of Account Development Executives (ADEs) tasked with onboarding, and managing local retail partners in Amazon's Hub Delivery program. This is a leadership role that combines field execution with strategic vision, ensuring that ADEs achieve activation, and performance targets while maintaining Amazon's high delivery standards. The Channel Lead will serve as coach, problem-solver, and results driver, enabling their team to succeed in a dynamic, goal-oriented environment.

Key Job Responsibilities

1. Lead, mentor, and develop a team of ADEs, ensuring consistent execution of Amazon's Hub Delivery model
2. Provide hands-on coaching in prospecting, onboarding, and performance management
3. Foster a culture of accountability, commitment, and field excellence
4. Monitor team KPIs across operations, activation, and delivery quality
5. Identify systemic issues within territories and implement corrective action plans
6. Partner with Operations, Last Mile, and Program teams to resolve systemic issues impacting delivery quality
7. Provide consolidated field insights to improve program design, partner experience, and scalability

Key job responsibilities

The Channel Team Lead – Hub Delivery will be responsible for overseeing and guiding a team of Account Development Executives (ADEs) tasked with onboarding, and managing local retail partners in Amazon's Hub Delivery program. This is a leadership role that combines field execution with strategic vision, ensuring that ADEs achieve activation, and performance targets while maintaining Amazon's high delivery standards. The Channel Lead will serve as coach, problem-solver, and results driver, enabling their team to succeed in a dynamic, goal-oriented environment.

Key Job Responsibilities

1. Lead, mentor, and develop a team of ADEs, ensuring consistent execution of Amazon's Hub Delivery model
2. Provide hands-on coaching in prospecting, onboarding, and performance management
3. Foster a culture of accountability, commitment, and field excellence
4. Monitor team KPIs across operations, activation, and delivery quality
5. Identify systemic issues within territories and implement corrective action plans
6. Partner with Operations, Last Mile, and Program teams to resolve systemic issues impacting delivery quality
7. Provide consolidated field insights to improve program design, partner experience, and scalability

• 1+ years of customer-facing environment, warehousing, logistics or manufacturing experience
• Experience with Microsoft Office products and applications
• Experience with Excel
• Experience in customer-facing environment, warehousing, logistics or manufacturing

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