Call Center Representative - Remote

Woopel; Medina; Remote; SAR 38,000 - 46,000; Part time

Benefits offered by this job

Free visa sponsorship

Airfare ticket provided

Remote work from home

Job summary

Woopel is seeking a Call Center Representative for a remote role based in Medina. The position handles inbound and outbound customer calls, provides product information, and resolves issues while maintaining records and following company guidelines.

The role offers flexibility with evenings and weekends, a chance to grow within the company, and includes free visa sponsorship and airfare reimbursement for eligible candidates.

Qualifications

• High school diploma or equivalent; college degree preferred.
• Fluent in Hindi or any Indian language.
• Excellent communication skills.
• Customer service experience is a plus but not required.
• Ability to work independently and in a team environment.
• Proficient in computer skills.
• Must be able to work flexible hours, including evenings and weekends.

Responsibilities

• Answer incoming calls from customers and respond to inquiries.
• Provide information about products, services, and promotions.
• Resolve customer complaints or concerns in a professional and timely manner.
• Keep accurate records of all interactions with customers.
• Follow communication procedures, guidelines, and policies.
• Upsell products and services when appropriate.

Skills

Hindi language

Communication skills

Computer skills

Teamwork

Customer service experience

Education

High school diploma

College degree preferred

Job description

Call center representative vacancy in Medina Saudi Arabia

Call Center Representative - Remote

We are seeking a highly motivated and customer-oriented Call Center Representative to join our remote team in Medina. As a call center representative, you will be responsible for handling inbound and outbound calls from customers, providing them with information about our products and services, and resolving any issues or concerns they may have. This is a contract position suitable for students or individuals looking for a flexible work schedule.

Key Responsibilities

• Answer incoming calls from customers and respond to their inquiries
• Provide information about our products, services, and promotions
• Resolve customer complaints or concerns in a professional and timely manner
• Keep accurate records of all interactions with customers
• Follow communication procedures, guidelines, and policies
• Upsell products and services when appropriate

Requirements

• High school diploma or equivalent; college degree preferred
• Fluent in Hindi or any Indian language
• Excellent communication skills
• Customer service experience is a plus but not required
• Ability to work independently and in a team environment
• Proficient in computer skills
• Must be able to work flexible hours, including evenings and weekends

Benefits

• Competitive salary of 1000$ per month
• Remote position with the option to work from home
• Opportunity for growth within the company
• Free visa sponsorship and airfare ticket provided