Call Center Representative (English Speaking)

JobLeader; Jeddah; On-site; SAR 39,000 - 53,000; Full time

Benefits offered by this job

Accommodation provided

Biometric passport assistance

Job summary

JobLeader in Jeddah is seeking a Call Center Representative (English Speaking) to deliver excellent service to English-speaking clients. You will handle calls, inquiries, and order processing while recording interactions.

Applicants should be fluent in English with strong communication, problem-solving abilities, and the capacity to work well under pressure. Prior call center or customer service experience is preferred; accommodation and biometric passport assistance are provided.

Qualifications

• Fluent in English and able to communicate clearly.
• Excellent communication and customer service abilities.
• Strong problem-solving skills and composure under pressure.
• Previous call center or customer service experience preferred.

Responsibilities

• Answer incoming calls and respond to inquiries and complaints.
• Process orders or requests and maintain accurate records of interactions.
• Escalate complex issues to the appropriate department.

Skills

English proficiency

Communication skills

Problem solving

Customer service experience

Job description

Call center representative vacancy in Jeddah Saudi Arabia

Call Center Representative (English Speaking)

Profession: Call Center Representative

City: Jeddah, Saudi Arabia

As a Call Center Representative, you will be responsible for providing excellent customer service and support to our English-speaking clients. Your primary duties will include answering incoming calls, responding to customer inquiries and complaints, and processing orders or requests. You will also be expected to maintain accurate records of all customer interactions and escalation any complex issues to the appropriate department.

We are looking for candidates who are fluent in English and have excellent communication skills. Previous experience in a call center or customer service role is preferred. Candidates must also possess strong problem-solving abilities and be able to work well under pressure.

This is a full-time position with a salary of 1100$. We also offer part-time positions for those looking for flexible work hours. Accommodation will be provided for all employees, as well as biometric passport assistance for non-Saudi Arabian nationals.