Call center representative

ConFlip; Jeddah; On-site; SAR 120,000 - 150,000; Full time

Job summary

A customer service company in Jeddah is seeking a Call Center Representative. This full-time position does not require English proficiency and includes accommodation. The role involves managing customer inquiries and maintaining strong relationships. Candidates should have excellent communication skills and the ability to multitask. Previous customer service experience is a plus, but fresh graduates are also welcome to apply.

Benefits

Accommodation provided

Qualifications

• Candidates should have excellent communication and interpersonal skills.
• Ability to multitask effectively is essential.
• Previous experience in customer service is advantageous.

Responsibilities

• Handle customer inquiries and complaints via telephone, email, or other electronic means.
• Be proactive in resolving customer issues.
• Provide feedback on customer satisfaction and suggest improvements.

Skills

Excellent communication skills

Interpersonal skills

Multitasking

Education

Relevant field of study

Job description

Overview

Call Center Representative (No English Required), Jeddah, Saudi Arabia

We are seeking a Call Center Representative to join our team in Jeddah, Saudi Arabia. This position is ideal for individuals who are looking for a full-time job with accommodation and do not require English proficiency. The successful candidate will be required to handle customer inquiries and complaints via telephone, email, or other electronic means.

The successful candidate should have excellent communication and interpersonal skills, as well as the ability to multitask effectively. Previous experience in customer service is advantageous; however, we are willing to consider candidates who are fresh graduates from any relevant field of study.

In this role, you will be expected to be proactive in resolving customer issues and maintain good relationships with them. You should also provide feedback on customer satisfaction and suggest initiatives for improvement. Additionally, you must ensure that all customer inquiries and complaints are handled in accordance with the company\'s policies and procedures.

Responsibilities

• Handle customer inquiries and complaints via telephone, email, or other electronic means
• Be proactive in resolving customer issues and maintain good relationships with customers
• Provide feedback on customer satisfaction and suggest initiatives for improvement
• Ensure that all customer inquiries and complaints are handled in accordance with the company\'s policies and procedures

Qualifications

• Excellent communication and interpersonal skills
• Ability to multitask effectively
• Previous experience in customer service is advantageous
• Fresh graduates from any relevant field may be considered