Call center representative

Jing Hau; Medina; On-site; SAR 50,000 - 73,000; Full time

Benefits offered by this job

Competitive salary package

Accommodation provided

Job summary

A local company in Medina is seeking an Arabic-speaking Call Center Representative to join their team. The role will involve handling customer inquiries, providing excellent service, and resolving issues. Ideal candidates will have previous customer service experience and fluency in Arabic. A competitive salary package and accommodation are offered.

Qualifications

• Previous experience in a call center or customer service role.
• Ability to multitask and work in a fast-paced environment.
• Preference for candidates with accommodation already available in Medina.
• Ability to multitask in a fast-paced environment.
• Preference for candidates with accommodation in Medina.

Responsibilities

• Answering incoming calls from customers and providing them with assistance.
• Resolving customer complaints or inquiries in a timely and professional manner.
• Maintaining accurate records of all communication with customers.
• Maintain accurate records of all customer interactions.
• Aim for high levels of customer satisfaction through quality service delivery.

Skills

Fluency in Arabic language (both written and spoken)

Excellent communication skills

Strong problem-solving skills

Multitasking

Problem solving

Job description

Call center representative vacancy in Medina Saudi Arabia

Arabic-Speaking Call Center Representative
We are seeking a motivated and customer-oriented individual to join our team as an Arabic-speaking Call Center Representative. This role is based in Medina, Saudi Arabia and is open to Egyptian nationals. As a Call Center Representative, you will be responsible for handling incoming calls from customers, providing them with excellent service, and resolving any issues they may have.

Requirements:
- Fluency in Arabic language (both written and spoken)
- Previous experience in a call center or customer service role
- Excellent communication skills
- Ability to multitask and work in a fast-paced environment
- Strong problem-solving skills
- Preference for candidates with accommodation already available in Medina

Responsibilities:
- Answering incoming calls from customers and providing them with assistance
- Resolving customer complaints or inquiries in a timely and professional manner
- Escalating complex issues to the appropriate department for resolution
- Maintaining accurate records of all communication with customers
- Ensuring high levels of customer satisfaction through excellent service delivery

We offer a competitive salary package along with accommodation for our employees. If you are fluent in Arabic and have previous experience in customer service, we would love to hear from you!

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