Call center representative

Want More; Medina; On-site; SAR 33,480 - 55,800; Full time

Benefits offered by this job

Competitive salary package

Accommodation provided for non-local employees

On-the-job training provided

Opportunity for growth within the company

Job summary

A dynamic team in Medina, Saudi Arabia is seeking enthusiastic individuals to fill the role of Customer Service Representative at their call center. In this position, you will handle customer inquiries via phone, ensuring excellent service and documentation of interactions. Ideal for fresh graduates or those looking to enter the customer service field, no prior experience is required. This position offers accommodations for non-local employees and a competitive salary package, along with opportunities for growth and training.

Qualifications

• Fluent in African languages or Malayalam preferred.
• No previous experience required.
• Basic computer skills.

Responsibilities

• Answer incoming calls from customers and assist them with their inquiries and concerns.
• Document all customer interactions in our database.
• Escalate complex issues to the appropriate departments for resolution.

Skills

Excellent communication skills

Ability to work well under pressure

Education

High school diploma or equivalent

Job description

Call center representative vacancy in Medina Saudi Arabia

Customer Service Representative (Call Center)
We are seeking enthusiastic and friendly individuals to join our team as Customer Service Representatives in our call center located in Medina, Saudi Arabia. As a CSR, you will be responsible for handling incoming calls from customers, addressing their inquiries and concerns, and providing them with exceptional service. This is a contract position that does not require any previous experience or English proficiency. Accommodation will be provided for non-local employees.

Responsibilities:
- Answer incoming calls from customers and assist them with their inquiries and concerns
- Provide excellent customer service by being friendly, patient, and understanding
- Document all customer interactions in our database
- Escalate complex issues to the appropriate departments for resolution
- Meet or exceed performance targets set by the company
- Continuously learn and stay updated on company products and services

Requirements:
- High school diploma or equivalent
- No previous experience required
- Fluent in African languages or Malayalam preferred but not required
- Excellent communication skills
- Ability to work well under pressure in a fast-paced environment
- Basic computer skills

Benefits:
- Competitive salary package
- Accommodation provided for non-local employees
- On-the-job training provided
- Opportunity for growth within the company

If you are a fresh graduate or someone looking to gain experience in the customer service industry, this is the perfect opportunity for you! Apply now to join our dynamic team of call center representatives.

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