English Speaking Call Center Representative

Woopel; Medina; On-site; SAR 33,000 - 56,000; Part time

Job summary

Woopel in Medina, Saudi Arabia, is seeking an English-speaking Call Center Representative for a part-time role. You will handle calls, emails, and online chats to deliver friendly, accurate customer service and support.

The position welcomes freshers with no experience, offers flexible hours, and emphasizes teamwork, independence, attention to detail, and reliable records management.

Qualifications

• Fluent in English with strong verbal and written communication.
• Willingness to work part-time with flexible hours.
• Ability to work independently and in a team.
• Detail-oriented with good multitasking.

Responsibilities

• Handle incoming calls and respond to inquiries professionally.
• Resolve customer complaints and provide solutions.
• Assist with orders, tracking shipments, and issue resolution.
• Communicate with customers via email and online chat.
• Maintain accurate records of interactions and transactions.
• Collaborate with team to ensure customer satisfaction.

Skills

Fluent English

Communication skills

Multitasking

Teamwork

Independent work

Job description

Call center representative vacancy in Medina Saudi Arabia

English Speaking Call Center Representative

Profession: Call center representative

City: Medina

Country: Saudi Arabia

We are seeking a highly motivated and fluent English speaking call center representative to join our team in Medina, Saudi Arabia. As a call center representative, your main responsibility will be to provide exceptional customer service to our clients through phone calls, emails, and online chat. This is an excellent opportunity for individuals looking for part time jobs or freshers with no prior experience.

Responsibilities

• Answer incoming calls and respond to customer inquiries in a professional and timely manner
• Handle customer complaints and provide appropriate solutions
• Assist customers with placing orders, tracking shipments, and resolving product or service issues
• Communicate effectively with customers through email and online chat
• Maintain accurate records of customer interactions and transactions
• Collaborate with team members to ensure customer satisfaction

Requirements

• Must be fluent in English with excellent communication skills (both verbal and written)
• Previous experience in a call center or customer service role is preferred but not required
• Ability to work part time hours (flexible schedule)
• Must be able to work independently as well as in a team environment
• Attention to detail and ability to multitask
• Accommodation will be provided for non-local employees