Business Development Executive

SupportFinity™; Jeddah; On-site; SAR 100,000 - 167,000; Full time

Job summary

Shangri-La Jeddah seeks a Business Development Executive to drive hotel sales, strengthen client relationships, and support revenue and commercial objectives.

You will engage with corporate and government partners, conduct market visits, and collaborate with RM, Marketing, Events, and Operations to ensure excellent client experiences.

Qualifications

• Minimum 1–2 years in hotel sales or hospitality role.
• Strong verbal and written English communication; Arabic is a plus.
• Proactive, client-focused with commercial mindset.
• Well-organized and able to manage multiple priorities.

Responsibilities

• Execute sales action plans for assigned market segments in line with hotel objectives.
• Proactively conduct daily sales calls, client meetings, and market visits to generate opportunities.
• Coordinate and host site inspections and familiarization visits for clients.
• Build and maintain strong relationships with corporate and government partners.
• Participate in weekly Sales & Marketing meetings with market insights and feedback.
• Collaborate with Revenue Management, Marketing, Events, and Operations for seamless execution.
• Apply negotiation skills to optimize revenue while maintaining brand position.
• Ensure timely follow-ups and professional handling of client communications.
• Represent the hotel with professionalism and service excellence.

Skills

Verbal communication

Written communication

English proficiency

Arabic proficiency (advantage)

Tools

CRM software

Job description

Shangri-La Jeddah

Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provides the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.

• 203 stylish rooms and suites plus 17 luxury serviced apartments.
• 5 restaurants and lounges, including the legendary Shang Palace
• Convenient for Jeddah’s popular landmarks and Red Sea Mall
• 116 privately owned Burj Assila Residences. They also have access to The Wellness Club facilities.

Job Summary

The Business Development Executive, under the general guidance and supervision of the Director of Sales & Marketing / Director of Sales, and within established hotel policies and procedures, is responsible for overseeing and executing all sales activities within the assigned area of responsibility. The role focuses on proactively driving business development, strengthening client relationships, and supporting the hotel’s overall revenue and commercial objectives through effective client engagement and collaboration.

Responsibilities

As a Business Development Executive, we rely on you to,

• Execute sales action plans for assigned market segments in line with the hotel’s commercial objectives.
• Proactively conduct daily sales calls, client meetings, and market visits to generate and convert business opportunities.
• Coordinate and host site inspections and familiarization visits for prospective and existing clients.
• Build and maintain strong, long-term relationships with corporate and government partners through regular engagement and follow-up.
• Participate actively in weekly Sales & Marketing meetings, contributing market insights, client feedback, and revenue opportunities.
• Collaborate closely with Revenue Management, Marketing, Events, and Operations teams to ensure seamless execution and client satisfaction.
• Apply effective negotiation skills to optimize revenue while maintaining rate integrity and brand positioning.
• Ensure timely follow-ups, accurate documentation, and professional handling of all client communications.
• Represent the hotel with the highest standards of professionalism, service excellence, and brand alignment.

What We Are Looking For

• Minimum 1-2 year of experience in hotel sales or a hospitality-related role.
• Strong verbal and written communication skills in English; Arabic proficiency is a strong advantage.
• Proactive, confident, and client-focused with a commercial mindset.
• Good working knowledge of computer applications and sales systems.
• Well-organized, detail-oriented, and able to manage multiple priorities in a fast-paced environment.
• This Position is for Saudi Nationals Only

Why Join Us

• A workplace that values your passion and supports self-realization and personal growth.
• Structured learning and development pathways with real opportunities to advance your professional craft and leadership skills.
• Competitive benefits, recognition programs, and colleague stay/travel perks that reward your contribution and dedication.
• Teams that promote inclusion and respect, value diversity, and foster a secure environment where everyone can thrive.

We are an equal opportunity employer. Applications from all qualified candidates are welcomed. All information provided by applicants will be treated in and used only for recruitment purposes.