Bilingual Call Center Agent (EN/Malayalam) — Visa + Ticket

Avanta Works; Jeddah; On-site; SAR 42,000 - 50,000; Full time

Job summary

Avanta Works in Jeddah, Saudi Arabia, is looking for a Call Centre Representative to handle inbound and outbound calls professionally. This full-time role offers a salary of 1100 USD per month, along with a free visa and ticket for eligible candidates.

You must be fluent in English and Malayalam, with excellent communication and customer service skills, and the ability to work in a fast-paced environment. Weekend shifts and flexible hours are required to meet daily targets.

Qualifications

• Fluent in English and Malayalam.
• Excellent communication and customer service skills.
• Previous call centre experience is not required but preferred.

Responsibilities

• Answering customer calls and providing accurate information or assistance.
• Resolving customer complaints or inquiries in a timely and professional manner.
• Maintaining customer records by accurately updating information.
• Meeting daily targets and quality standards set by the company.

Skills

English fluency

Malayalam fluency

Customer service

Communication skills

Job description

Avanta Works in Jeddah, Saudi Arabia, is looking for a Call Centre Representative to handle inbound and outbound calls professionally. This full-time role offers a salary of 1100 USD per month, along with a free visa and ticket for eligible candidates.

You must be fluent in English and Malayalam, with excellent communication and customer service skills, and the ability to work in a fast-paced environment. Weekend shifts and flexible hours are required to meet daily targets.