Bilingual Call Center Rep (English/Malayalam) - Part-Time

Workato, Inc.; Medina; On-site; SAR 50,000 - 59,000; Part time

Benefits offered by this job

Flexible working hours

Diversity-friendly

Job summary

Workato is hiring a Call Center Representative in Medina, Saudi Arabia. The role requires handling calls, resolving queries, and updating records with a focus on customer satisfaction. Excellent English and Malayalam communication are essential, with prior call center experience preferred.

The position offers flexible, part-time hours in Medina and welcomes applicants of all nationalities. Salary is competitive at 1,300 USD per month, reflecting part-time hours and a commitment to quality

Qualifications

• Excellent communication in English and Malayalam.
• Previous call center or customer service experience preferred.
• Ability to stay calm under pressure and resolve issues.

Responsibilities

• Answer incoming calls and address customer inquiries and complaints.
• Manage and resolve customer issues and maintain records of interactions.
• Update customer information in the database and ensure high customer satisfaction.

Skills

English

Malayalam

Communication

Problem solving

Job description

Workato is hiring a Call Center Representative in Medina, Saudi Arabia. The role requires handling calls, resolving queries, and updating records with a focus on customer satisfaction. Excellent English and Malayalam communication are essential, with prior call center experience preferred.

The position offers flexible, part-time hours in Medina and welcomes applicants of all nationalities. Salary is competitive at 1,300 USD per month, reflecting part-time hours and a commitment to quality