ATM SOFTWARE SUPPORT SPECIALIST | RIYADH

LeadingEdge HR Solutions; Riyadh; On-site; SAR 80,000 - 120,000; Full time

Job summary

LeadingEdge HR Solutions is hiring an ATM Software Support Specialist in Riyadh, onsite, under a 1-year contract. The role focuses on supporting, maintaining, and optimizing ATM software operations within a fast-paced banking technology environment.

The ideal candidate will have 3–5 years of hands-on ATM software experience, with strong knowledge of transaction processing, switch management, and security standards. Onsite work in Riyadh is a must.

Qualifications

• 3 to 5 years of hands-on ATM software support, maintenance, or implementation.
• Strong knowledge of ATM transaction processing, switch management, and networks.
• Experience with banking technology infrastructure and security protocols.

Responsibilities

• Provide functional and technical support for ATM software systems and related infrastructure.
• Troubleshoot, diagnose, and resolve ATM software issues, transaction failures, and system errors.
• Monitor ATM network performance and ensure maximum system availability and uptime.
• Support ATM software implementations, upgrades, and patch deployments.
• Collaborate with banking and IT teams to resolve operational issues promptly.
• Conduct testing and QA checks on ATM configurations and updates.
• Maintain technical documentation, incident logs, and support reports.
• Ensure ATM operations comply with banking security standards and regulatory requirements.

Skills

ATM software support

Troubleshooting

Network operations

PCI-DSS compliance

Onsite work

Job description

NOW HIRING | ATM SOFTWARE SUPPORT SPECIALIST | RIYADH

Position Title: ATM Software Support Specialist

Location: Riyadh, Saudi Arabia (Onsite)

Contract Type: 1-Year Contract

Role Overview

Our Client is a well-established consulting firm in Saudi Arabia seeking a technically skilled ATM Software Support Specialist with hands‑on experience in ATM software systems. The successful candidate will support, maintain, and optimise ATM software operations within a fast‑paced banking technology environment.

Key Responsibilities

• Provide functional and technical support for ATM software systems and related infrastructure.
• Troubleshoot, diagnose, and resolve ATM software issues, transaction failures, and system errors.
• Monitor ATM network performance and ensure maximum system availability and uptime.
• Support ATM software implementations, upgrades, and patch deployments.
• Collaborate with banking and IT teams to identify and resolve operational issues promptly.
• Conduct testing and quality assurance checks on ATM software configurations and updates.
• Maintain accurate technical documentation, incident logs, and support reports.
• Ensure all ATM operations comply with banking security standards and regulatory requirements.

Required Experience & Skills

• 3 to 5 years of hands‑on experience in ATM software support, maintenance, or implementation.
• Strong knowledge of ATM transaction processing, switch management, and network operations.
• Familiarity with ATM software platforms and banking technology infrastructure.
• Experience working within the banking or financial services sector is strongly preferred.
• Solid understanding of banking security protocols, PCI-DSS compliance, and ATM regulatory standards.
• Strong analytical and problem-solving skills with ability to work independently onsite.
• Must be available to work onsite in Riyadh, KSA with valid work authorisation or transferable Iqama.