ATM Software Support Specialist — Onsite Riyadh

Leading Edge; Riyadh; On-site; SAR 133,920 - 267,840; Full time

Job summary

Leading Edge is seeking an ATM Software Support Specialist to install, monitor and optimize ATM software operations in a fast-paced banking technology environment. The role requires hands-on experience with ATM systems and the ability to work onsite in Riyadh on a 1-year contract basis.

You will provide functional and technical support, troubleshoot issues, and collaborate with banking and IT teams while ensuring compliance with PCI-DSS and other regulatory standards.

Qualifications

• 3–5 years of hands-on ATM software support experience.
• Strong knowledge of ATM transaction processing and switch management.
• Familiarity with ATM software platforms and banking tech infrastructure.
• Experience in banking/financial services preferred.
• Understanding of PCI-DSS and ATM regulatory standards.
• Willingness to work onsite in Riyadh with valid work authorization.

Responsibilities

• Provide functional and technical support for ATM software systems.
• Troubleshoot, diagnose, and resolve ATM software issues.
• Monitor ATM network performance and uptime.
• Support ATM software implementations, upgrades and patches.
• Collaborate with banking and IT teams to resolve issues.
• Conduct testing and QA on configurations.
• Maintain technical documentation and incident logs.
• Ensure compliance with security standards and regulations.

Skills

ATM software support

Onsite work

Troubleshooting

Networking operations

Tools

ATM software platforms

Job description

Leading Edge is seeking an ATM Software Support Specialist to install, monitor and optimize ATM software operations in a fast-paced banking technology environment. The role requires hands-on experience with ATM systems and the ability to work onsite in Riyadh on a 1-year contract basis.

You will provide functional and technical support, troubleshoot issues, and collaborate with banking and IT teams while ensuring compliance with PCI-DSS and other regulatory standards.