ATM Software Support Specialist - Onsite Riyadh

Leading Edge; Riyadh; On-site; SAR 120,000 - 180,000; Full time

Job summary

Leading Edge is seeking an ATM Software Support Specialist to provide hands-on support, maintenance, and optimization of ATM software within a banking technology environment in Riyadh, Saudi Arabia. This onsite role requires experience with ATM transaction processing, switch management, and regulatory security requirements.

The ideal candidate will have 3–5 years in ATM software support, a strong problem-solving ability, and the ability to work independently onsite with valid work authorization

Qualifications

• 3 to 5 years hands-on experience in ATM software support, maintenance, or implementation.

Responsibilities

• Provide functional and technical support for ATM software systems and related infrastructure.
• Troubleshoot, diagnose, and resolve ATM software issues, transaction failures, and system errors.
• Monitor ATM network performance and ensure maximum system availability and uptime.
• Support ATM software implementations, upgrades, and patch deployments.
• Collaborate with banking and IT teams to identify and resolve operational issues promptly.
• Conduct testing and quality assurance checks on ATM software configurations and updates.
• Maintain accurate technical documentation, incident logs, and support reports.
• Ensure all ATM operations comply with banking security standards and regulatory requirements.

Skills

ATM software experience

Troubleshooting

Onsite work

Job description

Leading Edge is seeking an ATM Software Support Specialist to provide hands-on support, maintenance, and optimization of ATM software within a banking technology environment in Riyadh, Saudi Arabia. This onsite role requires experience with ATM transaction processing, switch management, and regulatory security requirements.

The ideal candidate will have 3–5 years in ATM software support, a strong problem-solving ability, and the ability to work independently onsite with valid work authorization