Assistant Housekeeping Manager-(Saudi National)

Raffles Hotels & Resorts; Makkah Region; On-site; SAR 60,000 - 90,000; Full time

Job summary

Raffles Makkah Palace is seeking a capable leader to oversee banquet operations within a luxury hotel environment. You will drive professional, guest-focused service while mentoring Supervisors and coordinating with maintenance and other departments.

Responsibilities include inspections, staff training, and upholding safety and sanitation standards, with a focus on exceptional hospitality and reliability in a high-profile setting.

Qualifications

• Leadership experience required.
• Microsoft Windows proficiency is an asset.
• Degree in related discipline is an asset.
• Excellent communication and organizational skills.
• Strong interpersonal and problem solving abilities.
• Highly responsible & reliable.

Responsibilities

• Consistently offer professional, friendly and engaging service.
• Lead and assist the Banquet Director in day-to-day operations and ensure service standards are followed.
• Conduct regular inspections of all banquet areas.
• Train Supervisors and Colleagues as required.
• Coordinate with Maintenance department to address banquet area repairs.
• Address guest concerns and relay issues to proper departments.
• Balance operational, administrative and Colleague needs.
• Follow departmental policies and procedures.
• Report necessary maintenance items.
• Follow safety and sanitation policies.
• Perform other duties as assigned.

Skills

Leadership experience

Windows proficiency

Degree in related discipline

Communication skills

Interpersonal & problem solving

Reliability

Education

University/College degree in related discipline

Tools

Microsoft Windows applications

Job description

Company Description

“A passion for perfection”

Raffles Makkah Palace promises the exceptional standards inherent in the Raffles name and enhanced by Arab hospitality values. Raffles Makkah Palace offers 219 Suites & duplex Villas with breathtaking views of the Masjid Al Haram, the Holy Ka'aba and the city. The hotel combines the best of local cuisine and international dishes in each of its four outlets creating a unique and welcoming atmosphere in this diving setting. Guests can also indulge and immerse themselves in a relaxing sensory experience in our world renowned spa and fitness center or hold high-powered business gatherings in any of our state-of-the-art meeting rooms.

Job Description

Reporting to the Housekeeping Manager, responsibilities and essential job functions include but are not limited to the following:

• Consistently offer professional, friendly and engaging service
• Lead and assist the Banquet Director in the day-to-day operation of the department and ensure service standards are followed
• Conduct regular inspections of all banquet areas
• Train all Supervisors and Colleagues as required
• Work closely with the Maintenance department to address all banquet areas repairs
• Address all guest concerns and react quickly, logging and notifying proper departments
• Balance operational, administrative and Colleague needs
• Follow departmental policies and procedures
• Report necessary maintenance items
• Follow all safety and sanitation policies
• Other duties as assigned

Qualifications

• Previous leadership experience required
• Computer literate in Microsoft Window applications an asset
• University/College degree in a related discipline an asset
• Excellent communication and organizational skills
• Strong interpersonal and problem solving abilities
• Highly responsible & reliable

Additional Information

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