Room attendant- (saudi national)

Accor; Makkah Region; On-site; SAR 60,000 - 90,000; Full time

Job summary

Accor's Raffles Makkah Palace is seeking a dedicated Housekeeping professional to maintain pristine guest rooms and support a seamless guest experience in a luxury setting.

You will perform cleaning, linen handling, and room readiness tasks, while following safety standards and Accor policies. Strong communication and teamwork are essential to deliver consistently high service levels and support hotel operations.

Qualifications

• Excellent communication and organizational skills.
• Strong interpersonal and problem solving abilities.
• Highly responsible and reliable.
• Previous guest service and/or Housekeeping experience is an asset.
• Ability to work cohesively with colleagues as part of a team with minimal supervision.
• Ability to focus on guest needs, remaining calm and courteous at all times.

Responsibilities

• Consistently offer professional, friendly and engaging service.
• Clean all assigned guestrooms including dusting, beds, linen, vacuuming, bathrooms, windows, and replenish supplies.
• Sign in and out master keys daily.
• Maintain proper usage of cleaning supplies and equipment.
• Update and record all cleaned rooms.
• Return and tag lost and found articles in the Housekeeping Office.
• Follow departmental policies and service standards.
• Report necessary maintenance items.
• Follow all safety and sanitation policies.
• Other duties as assigned.

Skills

Communication

Organization

Interpersonal skills

Reliability

Guest service

Team player

Job description

Raffles Makkah Palace promises the exceptional standards inherent in the Raffles name and enhanced by Arab hospitality values. Raffles Makkah Palace offers 219 Suites & duplex Villas with breathtaking views of the Masjid Al Haram, the Holy Ka'aba and the city. The hotel combines the best of local cuisine and international dishes in each of its four outlets creating a unique and welcoming atmosphere in this diving setting. Guests can also indulge and immerse themselves in a relaxing sensory experience in our world renowned spa and fitness center or hold high-powered business gatherings in any of our state-of-the-art meeting rooms.

Job Description

Reporting to the Floor Supervisor, responsibilities and essential job functions include but are not limited to the following:

• Consistently offer professional, friendly and engaging service
• Clean all assigned guestrooms including: dusting, making beds,soiled linen removal from rooms, and retrieval of clean linen from linen closets, vacuuming, bathroom cleaning, inside window cleaning, replenish rooms with supplies
• Sign in and out master keys daily
• Maintain proper usage of cleaning supplies and equipment
• Update and record all cleaned rooms
• Return and properly tag all lost and found articles in the Housekeeping Office
• Follow departmental policies and procedures and service standards
• Report necessary maintenance items
• Follow all safety and sanitation policies
• Other duties as assigned

Qualifications

• Excellent communication and organizational skills
• Strong interpersonal and problem solving abilities
• Highly responsible & reliable
• Previous guest service and/or Housekeeping experience is an asset.
• Ability to work cohesively with fellow colleagues as part of a team with minimum supervision
• Ability to focus attention on guest needs, remaining calm and courteous at all times

Additional Information

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://.../ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS