AI-Driven Performance & Promotions Operations Lead

Qiddiya | القدية; Riyadh; On-site; SAR 240,000 - 360,000; Full time

Job summary

Qiddiya is seeking an experienced HR professional to manage and improve the Performance Management and Promotions lifecycles. You will oversee cycle delivery, quality reviews, calibration, and grievance support while ensuring accurate reporting and stakeholder engagement.

You will guide PlayMakers and People Leaders on timelines, monitor progress, and collaborate with analytics teams to identify actionable insights and improvements across governance and outcomes.

Qualifications

• Bachelor's degree in HR, business or related field.
• CIPD, SHRM, HRCI or equivalent certification preferred.
• 5-7 years total HR experience; 2-3 years in Performance Management, Promotions, Talent Management or HR Analytics.
• Experience with HRIS platforms such as SAP SuccessFactors or similar systems.

Responsibilities

• Manage end-to-end execution of Performance Management cycles, including objective setting, check-ins, reviews, calibration, and feedback reviews.
• Provide guidance to PlayMakers and People Leaders on requirements, timelines, and best practices.
• Monitor cycle completion, compliance, and timely interventions.
• Partner with systems/analytics to monitor progress, analyze trends, and identify interventions.
• Lead AI-enabled quality reviews across the lifecycle and ensure alignment with standards.
• Oversee Promotion lifecycle delivery, tracking, validations, and reporting.
• Develop and maintain governance, reporting, and analytics outputs; drive process improvements.

Skills

Stakeholder management

Data analysis

Process improvement

Communication

Education

HR/Business degree

Tools

SAP SuccessFactors

Excel

Job description

Qiddiya is seeking an experienced HR professional to manage and improve the Performance Management and Promotions lifecycles. You will oversee cycle delivery, quality reviews, calibration, and grievance support while ensuring accurate reporting and stakeholder engagement.

You will guide PlayMakers and People Leaders on timelines, monitor progress, and collaborate with analytics teams to identify actionable insights and improvements across governance and outcomes.