Assistant Manager - Performance Management

Qiddiya | القدية; Riyadh; On-site; SAR 240,000 - 360,000; Full time

Job summary

Qiddiya is seeking an experienced HR professional to manage and improve the Performance Management and Promotions lifecycles. You will oversee cycle delivery, quality reviews, calibration, and grievance support while ensuring accurate reporting and stakeholder engagement.

You will guide PlayMakers and People Leaders on timelines, monitor progress, and collaborate with analytics teams to identify actionable insights and improvements across governance and outcomes.

Qualifications

• Bachelor's degree in HR, business or related field.
• CIPD, SHRM, HRCI or equivalent certification preferred.
• 5-7 years total HR experience; 2-3 years in Performance Management, Promotions, Talent Management or HR Analytics.
• Experience with HRIS platforms such as SAP SuccessFactors or similar systems.

Responsibilities

• Manage end-to-end execution of Performance Management cycles, including objective setting, check-ins, reviews, calibration, and feedback reviews.
• Provide guidance to PlayMakers and People Leaders on requirements, timelines, and best practices.
• Monitor cycle completion, compliance, and timely interventions.
• Partner with systems/analytics to monitor progress, analyze trends, and identify interventions.
• Lead AI-enabled quality reviews across the lifecycle and ensure alignment with standards.
• Oversee Promotion lifecycle delivery, tracking, validations, and reporting.
• Develop and maintain governance, reporting, and analytics outputs; drive process improvements.

Skills

Stakeholder management

Data analysis

Process improvement

Communication

Education

HR/Business degree

Tools

SAP SuccessFactors

Excel

Job description

Manage the operational delivery and continuous improvement of the Performance Management and Promotions lifecycles, driving timely execution, quality, consistency, and stakeholder engagement. The role oversees cycle delivery, quality reviews, calibration and grievance support, promotion validation, reporting and analytics, issue resolution, and process enhancements initiatives to strengthen governance and the overall stakeholder experience.

Requirements

Performance Management

• Manage the end-to-end operational execution of the annual Performance Management cycle, including objective setting, continuous check-ins, Mid-Year Reviews, Year-End Reviews, calibration, change objectives requests, and feedback quality reviews
• Provide guidance to PlayMakers and People Leaders on Performance Management requirements, timelines, and best practices
• Monitor cycle completion and compliance, implementing targeted follow-ups and interventions to address delays and drive timely completion
• Partner with systems and analytics teams to monitor progress, maintain reporting outputs, analyze trends, and identify areas requiring intervention
• Support calibration design, governance, analysis, and post-calibration updates to promote consistency across performance outcomes
• Support in managing performance grievance process, session facilitation, outcome analysis, and resolutions
• Manage Performance Management queries, exceptions, and process-related issues, coordinating with relevant stakeholders to support timely resolution
• Produce periodic reports and insights on cycle progress, completion, calibration outcomes, and areas requiring action

Performance Quality & Governance

• Lead AI-enabled quality reviews at key stages of the Performance Management lifecycle, including objective setting, self-reviews, manager evaluations, and other performance documentation
• Assess the quality, consistency, and alignment of Performance Management outputs with established standards and guidelines
• Identify recurring gaps and improvement areas across individuals, teams, and functions
• Develop and deliver targeted feedback and recommendations to PlayMakers and People Leaders
• Monitor the implementation of feedback and conduct follow-ups to drive measurable improvement
• Consolidate quality-review findings into insights and recommendations to strengthen Performance Management practices, guidance, and enablement

Promotion

• Manage the end-to-end operational delivery of the promotions cycle
• Coordinate timelines, submissions, validations, stakeholder inputs and approvals with HRBPs
• Maintain promotion trackers and monitor completion, risks and exceptions throughout the cycle
• Develop and maintain promotion reporting, trackers and analytical outputs
• Conduct analysis and validation exercise of promotion submissions, outcomes and trends to support decision-making

Process & Framework Development

• Translate operational feedback, quality-review findings, and stakeholder insights into recommendations to enhance Performance Management and Promotion processes
• Benchmark Performance Management and Promotion practices against market standards and leading organizations

Stakeholder Management

• Partner with HR Business Partners and key stakeholders to drive accountability, participation, and successful delivery of activities
• Coordinate cross-functional dependencies with systems, analytics, communications, and other relevant teams

Qualifications

• Bachelor's degree in Human Resources, Business Administration, Organizational Development, or a related field
• CIPD, SHRM, HRCI, or equivalent certification preferred

Experience

• 5-7 years of total experience in Human Resources
• Minimum 2-3 years of experience in Performance Management, Promotion, Talent Management, or HR Analytics
• Experience working with HRIS platforms such as SAP SuccessFactors or similar systems

Technical Competencies

• Performance and Promotion Frameworks, Policies & Guidelines
• Performance Quality Review & Assessment
• HR Systems & Performance Platforms
• AI Prompt Generation
• Data Analysis & Advanced Excel