AI-Driven Infra Operations Lead | Data Center & NOC/SOC

Datamatics Technologies; Jeddah; On-site; SAR 260,000 - 420,000; Full time

Job summary

Datamatics Technologies in Jeddah seeks an experienced Technical Infrastructure Specialist Manager to lead enterprise IT operations across data center, networks, servers, SOC/NOC, and endpoints. You will drive availability, security posture, and service delivery while embracing automation and AI-enabled improvements.

The role requires strong leadership, stakeholder management, and a track record of managing large teams.

Qualifications

• Experience with ITIL and ISO processes.
• Core technical expertise in at least 2 technologies.
• Experience with automation and AI in IT operations.
• Strong risk and compliance management experience.
• Preference for candidates from IT services firms (e.g., Wipro, Cognizant, LTI).

Responsibilities

• Lead end-to-end operations of Data Center Infrastructure, Network Infrastructure, SOC and NOC, Storage and Backup.
• Drive proactive monitoring, incident management, problem management, and root cause analysis.
• Ensure availability, uptime, SLA adherence, and security posture across enterprise infrastructure.
• Develop operational dashboards and executive reports on service performance.

Skills

ITIL

ISO compliance

Automation

AI adoption

Leadership

Incident management

Job description

Datamatics Technologies in Jeddah seeks an experienced Technical Infrastructure Specialist Manager to lead enterprise IT operations across data center, networks, servers, SOC/NOC, and endpoints. You will drive availability, security posture, and service delivery while embracing automation and AI-enabled improvements.

The role requires strong leadership, stakeholder management, and a track record of managing large teams.