After Market Country Division Manager

SAU1 Arabian Air-conditioning Company Ltd.; Riyadh Region; On-site; SAR 600,000 - 1,200,000; Full time

Benefits offered by this job

International environment

Competitive salary

Career development

Total rewards package

Job summary

Carrier Global Corporation, a global leader in intelligent climate and energy solutions, seeks an Aftermarket Country Division Manager to drive growth and profitability of the Saudi Arabia aftermarket business from Riyadh.

You will oversee Service Modernization, Service Repair, Service Agreements, Parts, and Digital Service offerings, leading Sales and Operations teams toward sustainable, customer-centric growth.

Qualifications

• Bachelor's degree in Engineering.
• 15+ years of experience in Service, Aftermarket, or Industrial Operations.
• Proven experience in full P&L management and leadership of service sales and operations.
• Strong commercial and operational experience, including service portfolio management, profitability, and parts business management.
• Demonstrated experience in developing and executing business strategies and driving profitable growth.
• Experience managing dealer networks and developing strong customer relationships.
• Proven leadership capabilities, with experience building and developing high-performing teams.

Responsibilities

• Take full ownership of the Aftermarket Division's P&L, including revenue, profitability, costs, margins, and cash flow.
• Develop and execute the country strategy to achieve growth across all service lines.
• Lead the Service Modernization, Service Repair, Service Agreements, and Parts businesses, defining portfolio strategies and pricing models.
• Lead service sales and operational teams to achieve targets and strengthen customer relationships.
• Develop and execute Parts go-to-market strategy in collaboration with dealers and optimize inventory.

Skills

P&L management

Dealers management

Leadership

Strategic planning

Sales leadership

Education

Bachelor's degree in Engineering

Job description

Aftermarket Country Division Manager

About Carrier Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting-edge advancements in climate solutions such as temperature control, air quality and transportation, we improve lives, empower critical industries and ensure the safe transport of food, life-saving medicines and more. Since inventing modern air conditioning in 1902, we lead with purpose: enhancing the lives we live and the world we share. We continue to lead because of our world-class, inclusive workforce that puts the customer at the center of everything we do. For more information, visit corporate.carrier.com or follow Carrier on social media at @Carrier.

About the role

As the Aftermarket Country Division Manager, you will lead and drive the growth and profitability of Carrier's Aftermarket business in Saudi Arabia, with full responsibility for the division's Profit and Loss (P&L) performance. You will oversee the full aftermarket portfolio, including Service Modernization, Service Repair, Service Agreements, Parts, and Digital Service offerings, while leading the Sales and Operations teams to deliver sustainable business growth. You will develop and execute the country aftermarket strategy in alignment with regional and global objectives, strengthen customer relationships, and drive operational excellence through effective dealer collaboration, optimized parts management, and digital transformation. This is an exciting leadership opportunity to shape and accelerate Carrier's aftermarket business, strengthen its market position, and build high-performing teams. The position is based in Riyadh, Saudi Arabia.

What you'll be responsible for

• Business Strategy & P&L Management: Take full ownership of the Aftermarket Division's P&L, including revenue, profitability, costs, margins, and cash flow. Develop and execute the country strategy to achieve sustainable and profitable growth across all service lines.


• Service Portfolio & Commercial Growth: Lead the Service Modernization, Service Repair, Service Agreements, and Parts businesses, defining portfolio strategies, pricing models, and compelling customer value propositions.


• Sales & Operations Excellence: Lead service sales and operational teams to achieve business targets, develop effective go-to-market strategies, and strengthen key customer relationships and service contract penetration.


• Parts Strategy & Dealer Management: Develop and execute the Parts go-to-market strategy in collaboration with dealers. Drive effective inventory planning, improve parts availability and inventory turns, and enhance dealer performance.


• Digitalization & Innovation: Lead digital service transformation and the development of new digital offerings. Accelerate the adoption of predictive maintenance, remote monitoring, and digital solutions to enhance customer experience and service delivery.


• Customer & Market Development: Identify new business opportunities, strengthen strategic customer partnerships, and drive market share growth across the aftermarket portfolio.


• People Leadership & Development: Build, lead, and develop high-performing Sales, Operations, Service, and Parts teams. Strengthen organizational capabilities, establish succession plans, and foster a performance-driven, collaborative, and customer-centric culture.

What we are looking for

• Bachelor's degree in Engineering, preferably Mechanical Engineering.


• 15+ years of relevant experience in Service, Aftermarket, or Industrial Operations.


• Proven experience in full P&L management and leadership of service sales and operations.


• Strong commercial and operational experience, including service portfolio management, profitability, and parts business management.


• Demonstrated experience in developing and executing business strategies and driving profitable growth.


• Experience managing dealer networks and developing strong customer relationships.


• Proven leadership capabilities, with experience building and developing high-performing teams.

Nice-to-have requirements

• Experience leading digital service transformation and implementing digital service solutions.


• Knowledge of predictive maintenance, remote monitoring, and connected service technologies.


• Experience developing parts go-to-market strategies, inventory optimization models, and dealer performance improvement initiatives.


• Experience working within a multinational organization and aligning local business strategies with regional and global objectives.

What we offer

• International working environment.


• Competitive salary.


• Opportunities to drive your career forward through professional development and continuous learning.


• Benefits We offer a competitive total rewards package that may include other benefits and well-being programs.


• Offerings vary by role and location and are designed to support employees' health, security, and success.

Equal Treatment and Non-Discrimination

Carrier is committed to equal treatment and non-discrimination principles. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, or disability, or any other applicable protected class.

Use of AI Technology-enabled tools may support parts of the recruitment process, with oversight by people.

We will make every effort to meet your needs in accordance with applicable laws.

Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

At Carrier we make modern life possible by delivering groundbreaking systems and services that help homes, buildings and shipping become safer, smarter and more sustainable. We exceed the expectations of our customers by anticipating industry trends, working tirelessly to master and revolutionize them. Our team of approximately 56,000 dedicated individuals continues to mold industry standards by pursuing the latest research and developments to improve the lives of our customers. We’re constantly growing, seeking out talented, likeminded people who are committed to our primary duty: to be the world’s first choice in security, shipping and HVAC technology.