Front Desk Guest Experience Agent

Anantara; Doha; On-site; QAR 44,640 - 61,380; Full time

Job summary

Join Anantara as a Guest Service Agent at Banana Island Resort Doha. You will be responsible for taking reservations, greeting guests, and providing outstanding service to ensure their satisfaction.

We are looking for candidates with a strong focus on customer service and prior hotel experience. Fluency in English and availability for shifts, weekends, and public holidays are essential.

Qualifications

• Strong focus on customer service.
• Prior experience in hotel front office operations is preferred.
• Fluency in English is required.
• Ability to work shifts, weekends and public holidays.

Responsibilities

• Provide expertise services to guests in a courteous manner.
• Take reservations, greet and register guests.
• Handle all guest inquiries, requests, and comments promptly.

Skills

Customer service

Fluency in English

Hotel front office operations

Computer skills in MS Office

Tools

Property Management Systems (PMS)

Job description

Join Anantara as a Guest Service Agent at Banana Island Resort Doha. You will be responsible for taking reservations, greeting guests, and providing outstanding service to ensure their satisfaction.

We are looking for candidates with a strong focus on customer service and prior hotel experience. Fluency in English and availability for shifts, weekends, and public holidays are essential.