Guest Experience Lead | Doha

Anantara; Doha; On-site; QAR 30,000 - 40,000; Full time

Job summary

Anantara in Doha is seeking a Guest Relations Officer for Banana Island Resort. You will ensure guests have a memorable experience, anticipate their needs, and handle inquiries proficiently.

The ideal candidate should hold a college degree in hotel management or a related field, possess excellent communication skills, and have previous experience in Front Office or Guest Services. Proficiency in English is essential.

Qualifications

• Previous experience in Front Office or Guest Services is essential.
• Excellent communication skills are required.
• Experience with Front Office Systems and proficiency in English are necessary.

Responsibilities

• Ensure all guests enjoy a positive and memorable experience.
• Anticipate guest needs and handle inquiries attentively.
• Follow up on guest satisfaction issues in a timely manner.

Skills

Excellent communication skills

Experience with Front Office Systems

Proficient in English

Education

College degree in hotel management or related field

Job description

Anantara in Doha is seeking a Guest Relations Officer for Banana Island Resort. You will ensure guests have a memorable experience, anticipate their needs, and handle inquiries proficiently.

The ideal candidate should hold a college degree in hotel management or a related field, possess excellent communication skills, and have previous experience in Front Office or Guest Services. Proficiency in English is essential.