Jobs in Portugal

Are you fluent in German and passionate about helping customers? Join an international team providing top-quality support to users of a leading tech company. In this role, you’ll ensure customers have a smooth experience, resolving inquiries efficiently and professionally.

• Assist customers with their online orders, deliveries, payments, and returns.


• Handle sensitive information in accordance with company policies.


• Work closely with internal teams, carriers, and financial institutions to resolve issues.


• Proactively identify and escalate complex problems when necessary.


• Contribute to maintaining high customer satisfaction across all channels.

• Fluent in German (mandatory) and advanced English.


• Excellent communication and problem-solving skills.


• Ability to work efficiently under pressure while maintaining accuracy.


• Team-oriented mindset and ability to work independently when needed.


• Interest in professional development and performance metrics.

• Remote working model in Portugal continental.


• Equipment provided for work from home.


• Free private health insurance after 6 months.


• Meal allowance


• 14 payments per year.


• Paid training and opportunities for career progression.


• Multicultural team environment.