Zendesk Solutions Lead — Multi‐Market, Hybrid Role

Flix; Viseu; Híbrido; EUR 50 000 - 70 000; Tempo integral

Resumo da oferta

Flix is seeking a Zendesk Solutions Lead for migrations into Zendesk to own configuration across Support, Guide, Talk, and Messaging. You will build workflows, routing, and channel setup used by hundreds of agents and millions of passengers; collaborate with business SMEs, IT engineering, and training leads.

This is a hybrid business-technical role requiring strong English communication. You will translate migration plans into production configurations, maintain clean scaling and ensure

Descrição da oferta de emprego

Flix is seeking a Zendesk Manager/Developer of Solutions for Migrations into Zendesk to own configuration across Support, Guide, Talk, and Messaging. You will build workflows, routing, and channel setup used by hundreds of agents and millions of passengers; collaborate with business SMEs, IT engineering, and training leads. This is a hybrid business-technical role requiring strong English communication. You will translate migration plans into production configurations, maintain clean scaling

Zendesk Solutions Lead — Multi‑market, Hybrid Role Piedade, Portuguese Republic, PT