Warranty Operations Specialist – Hybrid EU Markets

Bnp Paribas Cardif; Porto; Hybride; EUR 25 000 - 38 000; Plein temps

Avantages offerts par ce poste

Meal allowance

Health insurance

Hybrid work

Language courses

Company events

Résumé du poste

BNP Paribas Cardif in Porto is seeking a Third Party Administrator and Technical Operator to support extended warranty management for the European market. The role involves handling dealer warranty and maintenance contracts, ensuring compliance, and coordinating with multiple departments across the Porto hub and beyond.

You will join a dynamic, multicultural team with opportunities for professional growth, language courses, and a hybrid working model that balances project delivery with flexible

Qualifications

• Automotive/Mechanical Engineering degree or equivalent.
• Experience in automotive workshops, with hands-on mechanic skills.
• Strong background in automotive mechanics and diagnostics.

Responsabilités

• Follow compliance rules and maintain registration records in information systems.
• Manage automotive warranty claims and contract coverage.
• Check admissibility of requests and notify decisions to customers/work partners.
• Coordinate with departments by phone and by email as needed.
• Ensure quality, security and risk controls per established procedures.
• Support knowledge sharing and maintain good working relations within the team and with partners.

Connaissances

Automotive knowledge

Diagnostic skills

Mechanical background

Workshop experience

Formation

Automotive/Mechanical Engineering degree

Description du poste

BNP Paribas Cardif in Porto is seeking a Third Party Administrator and Technical Operator to support extended warranty management for the European market. The role involves handling dealer warranty and maintenance contracts, ensuring compliance, and coordinating with multiple departments across the Porto hub and beyond.

You will join a dynamic, multicultural team with opportunities for professional growth, language courses, and a hybrid working model that balances project delivery with flexible