Global Warranty Claims Specialist — Hybrid & Impact

MAN Global Business Services Portugal

Lisboa

Hybrid

EUR 32,000 - 46,000

Full time

16 hours ago
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Benefits offered by this job

Permanent contract
Hybrid work model
Health insurance for you and family
Life insurance
Leave on birthdays/holidays

Job summary

MAN Global Business Services Portugal is seeking a Warranty Claim Handling professional to ensure compliant, efficient processing of warranty claims for commercial vehicles. You will collaborate with international after-sales partners and internal system experts to drive improvements in process and automation.

The role requires automotive background, strong Excel skills, and fluent English, with German as a plus; a permanent contract and hybrid work model are offered in an international

Qualifications

  • Apprenticeship or degree in automotive field.
  • Knowledge of commercial vehicle technology and repair processes.
  • Strong MS Office/Excel skills; fluent English; German is a plus.

Responsibilities

  • Process warranty claims for commercial vehicles.
  • Interact with after-sales partners to resolve warranty topics.
  • Decide claim resolutions per guidelines, legal requirements, and contractual terms.
  • Identify opportunities for process improvements and automation with system experts.
  • Participate in projects related to process optimisation and system enhancements.

Skills

MS Excel
Analytical skills
Problem-solving
Communication
German language

Education

Apprenticeship as car mechanic
Automotive Engineering degree

Tools

MS Excel

Job description

MAN Global Business Services Portugal is seeking a Warranty Claim Handling professional to ensure compliant, efficient processing of warranty claims for commercial vehicles. You will collaborate with international after-sales partners and internal system experts to drive improvements in process and automation.

The role requires automotive background, strong Excel skills, and fluent English, with German as a plus; a permanent contract and hybrid work model are offered in an international

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