German Back Office & Warranty Operations Specialist

BNP Paribas Cardif; Porto; Híbrido; EUR 18.000 - 25.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Meal allowance

Health insurance

Hybrid work model

Language courses

Company events

Descripción de la vacante

BNP Paribas Cardif in Porto seeks a German Back Office Agent to support the European warranty platform. You will handle administrative tasks, process dealer warranty requests, and communicate decisions to partners in German and English.

Work in a dynamic, multicultural team with hybrid scheduling. The role offers growth opportunities within an international insurer and a comprehensive benefits package.

Formación

• Education in Business Administration or Insurance/Banking related fields.
• Strong communication skills in German and English.
• Familiarity with IT tools used in service operations.

Responsabilidades

• Management of warranty-related administrative requests and processes.
• Examination of admissibility of applications and risk assessment.
• Coordinate with internal departments via phone for required actions.
• Communicate decisions to customers and partners in German and English.
• Ensure proper administrative handling of all prepared processes.

Conocimientos

German fluent

Communication skills

IT tools knowledge

Customer service mindset

Educación

Business Administration

Insurance

Public administration

Descripción del empleo

BNP Paribas Cardif in Porto seeks a German Back Office Agent to support the European warranty platform. You will handle administrative tasks, process dealer warranty requests, and communicate decisions to partners in German and English.

Work in a dynamic, multicultural team with hybrid scheduling. The role offers growth opportunities within an international insurer and a comprehensive benefits package.