UX Strategy Lead: Experience Architect & Service Design

Infineon

Porto

Híbrido

EUR 42 000 - 65 000

Tempo integral

Há 11 dias
Gerador de candidaturas

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Resumo da oferta

Infineon is seeking a UX Strategist on the Corporate team to drive the frameworks, relationships, and processes that support the business. You will combine customer insights, strategic thinking, and business understanding to shape digital experiences that meet customer needs and create lasting impact.

In this hybrid, permanent role, you will lead journey mapping, service blueprinting, and experience discovery, translating insights into strategic recommendations while collaborating with

Qualificações

  • At least 4 years of experience in UX strategy, UX research, experience design, service design, product design, or digital customer experience.
  • Minimum 2 years of hands-on UX/UI or product design experience with an understanding of digital product development.
  • Fluency in English.

Responsabilidades

  • Drive UX strategy across customer journeys, digital products, platforms, and services.
  • Translate customer insights, business goals, market trends, and competitive intelligence into strategic recommendations.
  • Lead journey mapping, service blueprinting, ecosystem mapping, and experience discovery activities.
  • Apply systems thinking to identify opportunities across customer, business, technology, and operational ecosystems.
  • Develop future-state experience visions, experience architectures, and strategic frameworks.
  • Collaborate with researchers, designers, product managers, engineers, and business stakeholders to shape product direction.
  • Facilitate workshops, define success metrics, prioritize opportunities, and influence stakeholder decisions through compelling recommendations.

Conhecimentos

UX strategy
UX research
Experience design
Service design
Product design
Digital customer experience

Descrição da oferta de emprego

Infineon is seeking a UX Strategist on the Corporate team to drive the frameworks, relationships, and processes that support the business. You will combine customer insights, strategic thinking, and business understanding to shape digital experiences that meet customer needs and create lasting impact.

In this hybrid, permanent role, you will lead journey mapping, service blueprinting, and experience discovery, translating insights into strategic recommendations while collaborating with

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