UX Strategy Architect: Shape Digital Journeys

Infineon; Braga; Presencial; EUR 45 000 - 65 000; Tempo integral

Resumo da oferta

Infineon in Braga is seeking a UX Strategist to shape digital experiences across products, platforms and services. You will translate insights into strategic directions and collaborate with researchers, designers, PMs and engineers to drive customer value.

You will lead journey mapping, service blueprinting and experience discovery, apply systems thinking, define success metrics, and influence decisions with clear recommendations.

Qualificações

• 4+ years of experience in UX strategy, UX research, experience design, service design, product design, or digital customer experience.
• Minimum 2 years of hands-on UX/UI or product design experience with a strong understanding of digital product development.
• Experience working with digital products, platforms, ecosystems, or customer experience transformation initiatives.
• Strong knowledge of UX, Human‑Centered Design (HCD), service design, information architecture, and research methodologies.
• Proven ability to synthesize qualitative and quantitative research into actionable business and experience recommendations.
• Experience with journey mapping, service blueprinting, experience architecture, ecosystem mapping, and systems thinking.
• Fluency in English

Responsabilidades

• As a UX Strategist, you will combine customer insights, strategic thinking, and business understanding to shape digital experiences that meet customer needs, support business objectives, and create lasting impact.
• Drive UX strategy across customer journeys, digital products, platforms, and services
• Translate customer insights, business goals, market trends, and competitive intelligence into strategic recommendations
• Lead journey mapping, service blueprinting, ecosystem mapping, and experience discovery activities
• Apply systems thinking to identify opportunities across customer, business, technology, and operational ecosystems
• Develop future-state experience visions, experience architectures, and strategic frameworks
• Collaborate with researchers, designers, product managers, engineers, and business stakeholders to shape product direction
• Facilitate workshops, define success metrics, prioritize opportunities, and influence stakeholder decisions through compelling recommendations

Conhecimentos

UX strategy

UX research

Experience design

English fluency

Descrição da oferta de emprego

Infineon in Braga is seeking a UX Strategist to shape digital experiences across products, platforms and services. You will translate insights into strategic directions and collaborate with researchers, designers, PMs and engineers to drive customer value.

You will lead journey mapping, service blueprinting and experience discovery, apply systems thinking, define success metrics, and influence decisions with clear recommendations.