UX Strategy Lead — Shape Digital Journeys

Infineon Technologies; Viseu; Presencial; EUR 45 000 - 65 000; Tempo integral

Resumo da oferta

Infineon Technologies currently seeks a UX Strategist to shape digital experiences across customer journeys, products, and platforms. You will translate insights into strategic recommendations and lead mapping and discovery activities within a global team.

You will collaborate with researchers, designers, product managers, engineers, and stakeholders to influence direction, define metrics, and develop innovative, future‑state experiences that align with business goals.

Qualificações

• At least 4 years of experience in UX strategy, UX research, experience design, service design, product design, or digital customer experience.

Responsabilidades

• Drive UX strategy across customer journeys, digital products, platforms, and services.
• Translate customer insights, business goals, market trends, and competitive intelligence into strategic recommendations.
• Lead journey mapping, service blueprinting, ecosystem mapping, and experience discovery activities.
• Apply systems thinking to identify opportunities across customer, business, technology, and operational ecosystems.
• Develop future-state experience visions, experience architectures, and strategic frameworks.
• Collaborate with researchers, designers, product managers, engineers, and business stakeholders to shape product direction.
• Facilitate workshops, define success metrics, prioritize opportunities, and influence stakeholder decisions through compelling recommendations.

Conhecimentos

UX strategy

UX research

Experience design

Service design

Product design

Journey mapping

Service blueprinting

Systems thinking

English fluency

Descrição da oferta de emprego

Infineon Technologies currently seeks a UX Strategist to shape digital experiences across customer journeys, products, and platforms. You will translate insights into strategic recommendations and lead mapping and discovery activities within a global team.

You will collaborate with researchers, designers, product managers, engineers, and stakeholders to influence direction, define metrics, and develop innovative, future‑state experiences that align with business goals.