UX Strategist

Infineon; Porto; Híbrido; EUR 42 000 - 65 000; Tempo integral

Resumo da oferta

Infineon is seeking a UX Strategist on the Corporate team to drive the frameworks, relationships, and processes that support the business. You will combine customer insights, strategic thinking, and business understanding to shape digital experiences that meet customer needs and create lasting impact.

In this hybrid, permanent role, you will lead journey mapping, service blueprinting, and experience discovery, translating insights into strategic recommendations while collaborating with

Qualificações

• At least 4 years of experience in UX strategy, UX research, experience design, service design, product design, or digital customer experience.
• Minimum 2 years of hands-on UX/UI or product design experience with an understanding of digital product development.
• Fluency in English.

Responsabilidades

• Drive UX strategy across customer journeys, digital products, platforms, and services.
• Translate customer insights, business goals, market trends, and competitive intelligence into strategic recommendations.
• Lead journey mapping, service blueprinting, ecosystem mapping, and experience discovery activities.
• Apply systems thinking to identify opportunities across customer, business, technology, and operational ecosystems.
• Develop future-state experience visions, experience architectures, and strategic frameworks.
• Collaborate with researchers, designers, product managers, engineers, and business stakeholders to shape product direction.
• Facilitate workshops, define success metrics, prioritize opportunities, and influence stakeholder decisions through compelling recommendations.

Conhecimentos

UX strategy

UX research

Experience design

Service design

Product design

Digital customer experience

Descrição da oferta de emprego

About the Role

• This is a permanent contract role in a hybrid setting
• As a UX Strategist on the Corporate team, you’ll play a vital part in building the frameworks, relationships, and processes that keep Infineon's Business thriving
• Behind every success, there is a plan: your strategic thinking, creative skills, and ability to communicate with others will drive innovation and turn ideas into impact.
• Great experiences don't happen by chance. As a UX Strategist, you will combine customer insights, strategic thinking, and business understanding to shape digital experiences that meet customer needs, support business objectives, and create lasting impact.

What You'll Be Doing

• Drive UX strategy across customer journeys, digital products, platforms, and services.
• Translate customer insights, business goals, market trends, and competitive intelligence into strategic recommendations.
• Lead journey mapping, service blueprinting, ecosystem mapping, and experience discovery activities.
• Apply systems thinking to identify opportunities across customer, business, technology, and operational ecosystems.
• Develop future-state experience visions, experience architectures, and strategic frameworks.
• Collaborate with researchers, designers, product managers, engineers, and business stakeholders to shape product direction.
• Facilitate workshops, define success metrics, prioritize opportunities, and influence stakeholder decisions through compelling recommendations.

What You'll Bring

• You are a skilled facilitator and compelling storyteller who builds strong stakeholder relationships and communicates with clarity, confidence, and executive presence.
• At least 4 years of experience in UX strategy, UX research, experience design, service design, product design, or digital customer experience.
• Minimum 2 years of hands-on UX/UI or product design experience with a strong understanding of digital product development.
• Experience working with digital products, platforms, ecosystems, or customer experience transformation initiatives.
• Strong knowledge of UX, Human-Centered Design (HCD), service design, information architecture, and research methodologies.
• Proven ability to synthesize qualitative and quantitative research into actionable business and experience recommendations.
• Experience with journey mapping, service blueprinting, experience architecture, ecosystem mapping, and systems thinking.
• Fluency in English.