UX & Service Design Consultant - Insights to Adoption

Decskill; Lisboa; Presencial; EUR 42 000 - 64 000; Tempo integral

Resumo da oferta

Decskill is seeking a skilled UX/Service Design professional to contribute to human-centered projects across national and international contexts. You will apply personas, user journeys, service blueprints, and experience mapping while translating insights into tangible usability improvements.

The role emphasizes user research, data-driven decision making, and clear communication of complex technologies to diverse stakeholders, with a focus on adoption and productivity enhancements.

Qualificações

• Minimum 3+ years in UX, Service Design, Employee Experience or related field.
• Strong background in user research, feedback analysis, and data interpretation (qualitative and quantitative).
• Ability to translate user insights into usability improvements that boost adoption, engagement, satisfaction, and productivity.

Conhecimentos

User research

Stakeholder collaboration

Communication & storytelling

Content creation & end-user content

AI-assisted content creation

Formação académica

Bachelor's degree in User Experience or related field

Ferramentas

AI tools

Descrição da oferta de emprego

Decskill is seeking a skilled UX/Service Design professional to contribute to human-centered projects across national and international contexts. You will apply personas, user journeys, service blueprints, and experience mapping while translating insights into tangible usability improvements.

The role emphasizes user research, data-driven decision making, and clear communication of complex technologies to diverse stakeholders, with a focus on adoption and productivity enhancements.