Ukrainian-Speaking Customer Support Specialist – Lisbon

Eco Plus Solutions AB; Amadora; On-site; EUR 13,000 - 15,000; Full time

Benefits offered by this job

Career growth

Comprehensive health coverage

Multicultural team

Portuguese language lessons

Job summary

Eco Plus Solutions AB in Lisbon is seeking Ukrainian-speaking Customer Advisors to join our vibrant, multicultural team. You will support users via email and live chat, address login and security questions, and help maintain a safe community.

Applicants must be based in Lisbon on-site, with relocation assistance available from abroad. We offer paid training and opportunities for growth in a dynamic, international setting.

Qualifications

• Native or near-native Ukrainian language required, plus B2 English for internal training.
• Based in Lisbon or willing to relocate with package assistance.
• Experience in customer support is welcome but not mandatory; paid training provided.

Responsibilities

• Provide Ukrainian-speaking user support via email and live chat.
• Diagnose and resolve software issues to ensure smooth user journeys.
• Explain platform policies and maintain a safe, welcoming online environment.
• Handle support requests efficiently with high-quality service.

Skills

Ukrainian language

English (B2)

Customer support

Flexible shifts

Tools

Email support software

Live chat tools

Job description

Eco Plus Solutions AB in Lisbon is seeking Ukrainian-speaking Customer Advisors to join our vibrant, multicultural team. You will support users via email and live chat, address login and security questions, and help maintain a safe community.

Applicants must be based in Lisbon on-site, with relocation assistance available from abroad. We offer paid training and opportunities for growth in a dynamic, international setting.